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Uline, Inc.

Customer Service Representative - Bilingual

29 days ago by Uline, Inc.
  • $26.0 to $30.0 per hour
  • Braselton, GA, US
  • Full-time
Typical response: within 5 days Secure 1-click apply No spam — we never sell your data
AI summary

Uline is hiring an on-site Bilingual (English/Spanish) Customer Service Representative in Braselton, GA to deliver high-touch support by processing orders, answering product/pricing/shipping questions and making solutions-based recommendations via phone, email and chat. Uline is a family-owned, leading distributor of shipping, industrial and packaging materials. Standout perks include day-one benefits with a 401(k) 6% employer match plus multiple bonus programs.

Key skills
Bilingual English/Spanish (verbal and written)Customer service (phone, email, chat)Order processingProduct recommendations / solutions sellingProblem-solvingActive listeningWritten and verbal communicationHandling account inquiriesWebsite/online ordering supportHigh school diploma or equivalent
Pays $26–$30 per hour, with stated significant growth and earning potential.
You'll thrive here if you enjoy digging into order details, communicating confidently in both English and Spanish, and building customer relationships in a fast, friendly, on-site team environment.
Why apply
  • Day-one 401(k) 6% match
  • Multiple bonus programs
  • Tuition Assistance Program

Customer Service Representative - Bilingual

Pay from $26 to $30 per hour with significant growth and earning potential!

Georgia Branch

705 Braselton Industrial Blvd, Braselton, GA 30517

Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Full-Time Hours: Various on-site shifts available.

Why Customer Service at Uline?

  • Learn: In-depth training helps you sharpen communication and problem-solving skills.

  • Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.

  • Connect: Build strong relationships in our collaborative in-person setting with regular team events.

Position Responsibilities

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.

  • Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

  • Build business relationships with customers over phone, email and chat.

  • Understand customer needs and recommend Uline's best solutions.

  • Help customers navigate Uline's website and online ordering.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Excellent problem-solving, listening and communication skills.

  • Prior customer service experience is a plus, but if you are eager to learn, we will train you!

  • Bilingual (English / Spanish) - fluent in both verbal and written forms.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center and beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

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Reference: 16922_R263976·Original posting
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