AI summary
Oversee and support an onsite temporary workforce for a major client, ensuring strong customer service, accurate matching of temps to needs, and smooth day-to-day admin. Surge Staffing is a staffing and workforce solutions provider, and this role runs the 2nd shift operation while serving both the client and temporary employees. Standout perk: consistent 2nd shift schedule (Mon–Fri, 4pm–12am).
Key skills
Bilingual Spanish/English (speak, read, write)On-site workforce supervisionCustomer service and client relationship managementStaffing coordination (matching temps to roles)Workers’ Compensation claims processing supportAdministrative supportMicrosoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft Outlook
Salary not listed — comparable bilingual onsite staffing supervisor roles in the Elgin/Chicago area typically pay around $45k–$60k/year, depending on experience and scope.
You'll thrive here if you’re a fluent Spanish/English communicator who enjoys supervising people onsite and delivering standout service to both clients and temporary employees on a 2nd shift schedule.
Why apply
- Mon–Fri 4pm–12am schedule
- Onsite role with major client
- Full-time position
Surge Staffing is committed to connecting great employees with great customers. Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs, we are equipped to manage workforces by providing customized business solutions.
The Bilingual Workforce Supervisor is primarily responsible for effectively meeting the temporary help and/or training needs of a major Surge client. 1) delivers high quality service to the customer and temporary employees by matching the skills of temporaries to customer needs
2) develops and retains business by providing outstanding customer service
3) performs a variety of administrative tasks that support the overall mission of quality service and performance. Additionally, the On-Site Supervisor may supervise one or more On-site Staffing Specialists
Work Hours: Monday - Friday 4pm to 12am
Must be able to speak, read, and write fluent Spanish and English
Effectively meeting the temporary help and/or training needs of a major SURGE Client
Delivers high quality service to the customer and temporary employees
Develops and retains business by providing outstanding customer service
Performs a variety of administrative tasks
Process and assist with Workers Compensation claims
High School diploma required
Exceptional customer service skills and the ability to build/enhance successful business partnerships
Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience
Must have great communication and customer service skills
Must have administrative skills
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Job Type: Full-time
The Bilingual Workforce Supervisor is primarily responsible for effectively meeting the temporary help and/or training needs of a major Surge client. 1) delivers high quality service to the customer and temporary employees by matching the skills of temporaries to customer needs
2) develops and retains business by providing outstanding customer service
3) performs a variety of administrative tasks that support the overall mission of quality service and performance. Additionally, the On-Site Supervisor may supervise one or more On-site Staffing Specialists
Work Hours: Monday - Friday 4pm to 12am
Must be able to speak, read, and write fluent Spanish and English
Effectively meeting the temporary help and/or training needs of a major SURGE Client
Delivers high quality service to the customer and temporary employees
Develops and retains business by providing outstanding customer service
Performs a variety of administrative tasks
Process and assist with Workers Compensation claims
High School diploma required
Exceptional customer service skills and the ability to build/enhance successful business partnerships
Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience
Must have great communication and customer service skills
Must have administrative skills
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Job Type: Full-time