Company Overview:
Our client is a reputable provider of support services catering to individuals with complex needs. They are dedicated to fostering independence and enriching the lives of those they assist, always prioritizing their safety and well-being.

Job Overview:
The Deputy Manager supports the overall management and day-to-day operations, including administrative tasks and direct provision of support. Collaborating with the Manager and overseeing teams, they ensure quality support aligned with key values. With a focus on individuals with complex needs, the Deputy Manager ensures staff understanding and responsiveness, maintains staffing levels, and ensures compliance through regular auditing.
 
Key Responsibilities:

• Assist the Manager in the day-to-day management of designated services.
• Uphold independence and ensure the safety of individuals under their care.
• Conduct induction and training sessions for new staff members.
• Supervise staff performance and address any concerns promptly.
• Ensure adherence to company policies and regulations.
• Maintain thorough records and report incidents accurately.
• Cultivate positive relationships with clients, families, and stakeholders.
• Provide on-call support and manage emergencies effectively.

Work Hours:

• Ability to work shifts including weekends, bank holidays, sleep-ins, and/or waking nights.
• Standard working hours may vary, with flexibility required to accommodate the needs of the service users.

Qualifications:

• Level 3/4/5 Diploma or equivalent, or willingness to undergo training.
• Previous leadership experience is advantageous.
• Experience in leading teams, inspection procedures, and child protection.
• Familiarity with working to the Ofsted CQC Fundamental Standards.
• Experience in staff recruitment procedures.
• Knowledge of emotional and behavioural difficulties and equal opportunities.
• Clean driving license and access to a car.
• Experience in supporting people with complex needs.

Benefits:

• £28,000 – £35,000 per annum
• Opportunities for professional development.
• Generous annual leave.
• Pension scheme.
• Bonus incentives.
• Supportive work environment.
• Career advancement opportunities.

 
Join our client’s team and contribute to enhancing the lives of individuals with complex needs. Apply now and become a valued member of their team!