Part-time Airport Customer Service Agents at Unifi Aviation in Billings support passengers with baggage pick-up and resolve delayed, lost, or damaged luggage issues while delivering first-class, professional service. It’s a customer-facing, onsite airport role requiring physical handling of heavy items and use of baggage-tracking software. Standout perk: a full benefit plan plus strong career advancement opportunities in a fast-growing company.
- Full benefit plan
- Fast-growing business
- Unlimited career advancement
General information
Job Title
Airport Customer Service Agent (PT) - BIL
Date
Monday, March 23, 2026
Entity
Unifi Aviation, LLC
State
Montana
City
Billings
Base Pay Rate:
$ 17.50
Full/Part Time
Part Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, P.M. shift
Part Time Days
| Days of the week | Shift | Shift Start Time |
|---|---|---|
| Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday | P.M. shift |
Requirements and Description
Summary
Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!
Responsibilities
- Assists passengers with their baggage pick-up.
- Assists passengers to resolve issues with their delayed, lost, or damaged items.
- Utilizes computer software to track and catalog luggage.
- Handles customer interaction with class in an efficient, effective, and professional manner.
- Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
- Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Basic Qualifications
- Must be a local (in-state) resident.
- High School diploma or GED.
- Valid In-State Driver’s License.
- Ability to pass a pre-employment drug screen.
- Ability to pass up to a 10-year background check.
- Must be at least 18 years of age.
- Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must complete ramp and SIDA training to obtain airport authority identification security.
- Must be able to carry heavy items up and down jetway stairs.
- Must be able to be alert to moving vehicles or aircraft and use radio equipment.
Benefits
We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!
"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."