AI summary
Rally House is a specialty retail store that carries all things local! We are
looking for people who enjoy working for a growing organization, as we currently
operate 300+ stores nationwide, with many more to come! You will enjoy an
exclusive store discount when you join our team, as well as a competitive
benefits package with flexible PTO, 401k match, parental leave, paid holidays,
and receive continued development opportunities as we grow our company. We don't
just provide jobs, we provide careers. Apply today and be part of our growth!
Job Description The Assistant Coach acts as the Assistant Store Manager,
supporting store performance by ensuring standards are consistently executed and
by helping develop the team. This role takes ownership of day-to-day outcomes,
supports training and coaching efforts, and helps maintain a steady, organized,
and guest-focused environment. The Assistant Coach adapts quickly to changing
priorities and supports the Head Coach in driving overall store results.
Competencies Drives for Results: Takes ownership for outcomes and follows
through despite obstacles. Maintains focus on priorities and ensures commitments
are met with quality and consistency. Customer Centric: Ensures consistent
customer experiences by reinforcing standards and addressing breakdowns. Uses
feedback to keep the customer a priority in daily decisions. Action Oriented:
Moves quickly from decision to execution. Anticipates needs, removes obstacles,
and maintains momentum while ensuring strong follow-through. Develops Teams:
Invests in the growth of others through coaching, feedback, and development.
Provides guidance and builds capability and confidence across the team.
Communicates Effectively: Shares information clearly and timely. Listens to
understand, provides feedback, and ensures messages are acted upon. Resilience:
Remains steady and effective during pressure or change. Adapts quickly and helps
others stay focused and productive. Responsibilities People Partner with the
Head Coach to attract, hire, and onboard talent Lead ongoing training and
development plans for team members Coach performance, document feedback, and
support corrective actions Build engagement through recognition, communication,
and follow-up Operations Own execution of operational standards and routines
Validate Playbook adherence through observation and walkthroughs Ensure
compliance with safety, cash handling, and policy standards Act as operational
leader-on-duty in the Head Coach’s absence Merchandising Lead execution of
visual directives and seasonal transitions Ensure fixture flow and product
placement drive sales and ease of shopping Maintain store organization and
back-of-house standards Coach Team Captains and Teammates on visual expectations
Service Own service execution and customer experience standards Observe the
store through the customer lens and adjust in real time Resolve complex customer
concerns and ensure follow-up Reinforce consistency of service behaviors across
all shifts Results Support payroll planning and labor optimization Analyze store
performance and take action to improve results Lead execution of special events
and hot markets Drive daily, weekly, and monthly performance goals Skills and
Knowledge Ability to adapt quickly, problem-solve, and lead through change,
Effective communication, prioritization, and delegation skills, Enthusiastic
attitude with a passion for sports and retail, Leadership and coaching skills
with the ability to develop and motivate teams, Strong understanding of store
operations and business execution Qualifications 3+ years of experience in
retail 1+ year in a supervisory or team lead role Associates or Bachelor’s
degree preferred Availability to work 40 hours per week with open availability
including daytime, nights, weekends, holidays, and featured local sports events
Physical Requirements Must be able to stand and walk for extended periods of
time Ability to lift up to 50 pounds Ability to bend, reach, and climb ladders
Pay Range $17.00 - $22.00 We're fans, just like you! In order to provide
customers with the best experience possible, we hire team members who share the
same passion for sports as our customers. We encourage our team members to show
their team spirit, so customers feel welcome to strike up a conversation about
their favorite team, the latest game or even their favorite rivalry! We want to
be more than just another sports store, and our team members help us stand apart
from the competition.