Customer Service Representative role with Conduent, supporting NJ Family Care beneficiaries and community organizations via phone in a call-center style environment. You’ll handle enrolment requests, status changes and complaints, documenting accurately in a web-based system. Standout perks include paid training, equipment provided, and full benefits from the start.
- Paid training (5–6 weeks)
- Equipment provided
- Full benefits from the start
Paid Training
Equipment Provided
Full-time with Full Benefits
Pay is $16/hour which may be below your state's minimum wage. Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks
Shifts: Join the Conduent Customer Service Team
supporting our clients.
$16.00 per hour pay rate (bi-weekly pay)
Paid Training with Equipment provided.
Full-time schedule (40 hrs. Career Growth Opportunities
Full Benefit Options - From the start, our paid training program will teach you Family Care beneficiaries and community-based organizations related to the NJ Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles.
Accurately document enrollment requests, status changes, complaints, and Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone.
Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies.
Basic understanding of a call center environment in a customer service role and quality monitoring processes.
Ability to problem solve through analysis and ongoing feedback.
High School diploma or GED
Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies We are currently NOT hiring in the following geographies, including but not not limited to location, experience, and performance. this position, based on business need, may be eligible for a bonus or incentive. health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time The estimated hourly rate for this role sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis People with disabilities who need a reasonable accommodation Accommodation Policy [