AI summary
Job Description
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for leading a group of team leaders and employees who develop strategies and drive analytics to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include setting strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching employees, and partnering across technology, product, and risk leadership to drive performance. Responsibilities: Establishes department-wide strategies and oversees portfolio trend analysis, forecasting, and risk/control performance Leads innovation by identifying and championing large scaleinitiativesthat improve the risk management, profitability, and control oversight of risks for the business unit Identifies business trends based on economic and portfolio conditions and communicates findings to senior management Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work Builds and maintains strategic relationships with peers and counterparts across product, technology, and business control functions Line of Business Job Description: Leads a team of developers responsible for delivering reporting and analytics enablement solutions supporting Specialized Servicing & Fulfillment Operations. Drives team performance, ensures adherence to risk and control standards, and oversees delivery across a variety of tools including Python, SQL, Tableau, and Alteryx. Owns end-to-end execution of analytics and reporting initiatives, including prioritization, project health monitoring, risk mitigation, and stakeholder communication. Partners across Reporting, Analytics, Risk, and Product organizations to align deliverables with enterprise priorities and business needs. Identifies opportunities to enhance collaboration, improve delivery efficiency, and strengthen analytics capabilities across the organization. Leads and develops a high-performing team, providing coaching, feedback, and performance management to drive individual and team success Oversees delivery of reporting and analytics solutions, ensuring alignment with business priorities, timelines, and quality expectations Establishes and monitors key performance indicators (KPIs) to evaluate team output, operational effectiveness, and process efficiency Identifies opportunities to improve processes, enhance productivity, and drive operational excellence across reporting and analytics workflows Ensures adherence to bank and regulatory policies, fostering a strong risk and control environment Partners with stakeholders across Reporting, Analytics, Risk, and Product teams to align priorities, influence decisions, and deliver against strategic initiatives Aligns team objectives to enterprise and SSFO priorities, translating strategy into actionable plans and measurable outcomes Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals. Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work. Leadership & Core Competencies Stakeholder Management Talent Development Decision Making Business Process Analysis Strategy Planning and Development Process Simplification Customer and Client Focus Required Qualifications: 2+ years of previous leadership or people management experience Strong communication, interpersonal, and stakeholder management skills Demonstrated ability to lead teams, manage performance, and develop talent Strong risk and issue management capabilities Ability to manage priorities and deliver results in a deadline-driven environment Experience driving operational excellence initiatives, including process improvement and productivity enhancement Strong understanding of data analytics, reporting, and performance metrics, with ability to guide technical solution design and evaluate output quality Experience working with large, complex datasets and modern analytics tools Ability to contribute to and review analytical work, including querying data, interpreting results, and validating outputs Working knowledge of business intelligence and data visualization tools with ability to review, challenge, and guide development (e.g., Tableau, Power BI, MicroStrategy, or similar) Understanding of workflow management, SLAs, and operational reporting Ability to translate data insights into business actions and influence decision-making Ability to contribute hands-on to reporting and analytics solutions as needed, while primarily focusing on team leadership and delivery Desired Qualifications: Technical Tools (experience with one or more preferred): SQL Tableau Alteryx Python Power BI Power Query PowerShell JavaScript CoPilot/GitHub CoPilot Skills: Business Case Analysis Fraud Management Leadership Development Measurement Effectiveness Strategy Planning and Development Analytical Thinking Benchmarking Business Process Analysis Critical Thinking Influence Data Mining Issue Management Recruiting Relationship Building Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy. Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Pennington - 1400 American Blvd - Hopewell Bldg 4 (NJ2140) Pay and benefits information Pay range $109,600.00 - $176,400.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4. Summarize your abilities, accomplishments and skills into a brief, concise document. Considerations when writing a resume • Do be brief. Resumes should be 1-2 pages in length. • Do be upbeat and active in your wording. • Do emphasize what you have done clearly and concretely. • Do be neat and well organized. • Do have others proofread and critique your resume. Spell check. Make it error free. • Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible. • Don't be dishonest, always tell the truth about yourself in the most flattering light. • Don't include salary history or requirements. • Don't include references. • Don't include accomplishments that do not support your professional goals. • Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) • Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down. 5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage. Pay Transparency -Privacy Statement -