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Public Storage

Customer Service (Call Center) Manager

3 days ago by Public Storage
  • $18 per hour
  • New York, NY, US
  • Full-time
Typical response: within 5 days Secure 1-click apply No spam — we never sell your data
AI summary

Customer-facing Property/Call Center Manager role with Public Storage, the self-storage industry leader, focused on assessing customer needs, selling storage and supplies, and keeping operations running smoothly. You’ll combine customer service and sales with day-to-day site tasks like inspections, payments follow-up, and cash handling. Standout perk: weekly pay plus benefits eligibility at 20+ hours and mileage reimbursement.

Key skills
Customer serviceSales (assessing needs and upselling supplies)Cash handling (auditing cash drawers)Bank depositsCollections and reminder callsInventory/availability checks (unit inspections)Valid driver's licenseUsing own vehicle for travel between locationsAbility to work outdoors and climb stairsRetail/restaurant/service-based experience
Pays $18.00 per hour, with weekly pay.
You'll thrive here if you enjoy a mix of customer service and sales, can handle cash/payment follow-ups responsibly, and are comfortable traveling between sites and working outdoors part of the day.
Why apply
  • Weekly pay and flexible schedules
  • Benefits eligible at 20+ hours
  • Mileage reimbursement for travel
Public Storage is the self-storage industry leader and we are Hiring Now!
Earn $18.00 Per Hour
We work Flexible and Full-Time Schedules
Competitive wages paid weekly
Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
Company paid life, accidental death insurance, and exclusive vendor discounts
Mileage reimbursement is provided when traveling between properties or other work-related tasks
Our Property Managers have the opportunity to earn performance-based bonuses!
We assess customer storage needs and make suggestions, including selling packing and moving supplies
Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
Auditing cash drawers and making bank deposits are part of the daily business
We help keep our customers current with payments and make reminder and collection calls when required
Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
Reference: 22598_2659948036·Original posting
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