Location
Horizon Bend, OR - H640; 62860 NE Boyd Acres Rd Suite # 5 Bend, Oregon
- 97701 Pay: $22.00-$25.00/hr and up to $2,500 through our performance bonuses
in the summer Work Hours: Monday - Friday 8:30 a.m. to 5:00 p.m. The Job The
Customer Service Representative (CSR) empowers our customers to build, manage
and grow successful landscape businesses, by generously sharing product
knowledge, providing recommendations that will improve their bottom line,
demonstrating exceptional service and always radiating a positive attitude. They
are the face of the sales center and our customers' primary point of contact for
walk-ins, phone orders and will call service. Responsibilities: Eagerly greets
walk-in and phone customers, and listens to understand their needs and
challenges. Treats customers as business partners, by recommending product
solutions, upsell options, and complimentary items designed to make their jobs
easier and more profitable. Collaborates with team members and utilizes all
company resources to sell Horizon's value and give customers the best service
and experience possible. Prepares sales orders and assists customers in
selecting and loading merchandise. Makes follow-up calls to potential and
existing customers to introduce opportunities and solicit additional business.
Resolves customer complaints professionally and in a timely manner. Maintains a
clean, well-organized, well-stocked sales center. Assists in receiving,
shipping, and general warehouse duties. Other duties as assigned. Requirements:
Strong customer-service attitude. Self-motivated and detail-oriented
personality. Thrives in a fast-paced environment focused on serving business
owners with urgent needs. Understands information and communicates clearly
through spoken and written words, asks questions as appropriate, and thinks
critically to identify solutions to problems. A cooperative, dependable team
player. Good computer and record-keeping skills, and aptitude to learn
ever-evolving systems, programs, handheld technology and processes. Ability to
frequently lift and move items that weigh up to 20 pounds and occasionally up to
75 pounds. Possess or obtain forklift certification. Must be 18 years of age or
older to apply. Preferred: High school diploma or GED. Bilingual
(English/Spanish) a plus. Irrigation experience is a huge plus and knowledge in
other landscape products is helpful. Bilingual, Military, Military Spouses and
Veteran applicants are strongly encouraged to apply! We understand the
uniqueness of hiring military personnel and veterans and will support him/her in
the time of duty or with the transition into new civilian professions. All
offers to external candidates for employment are contingent upon the successful
completion of pre-employment drug testing and background verifications before
employment is finalized. This position is considered “safety-sensitive” and
includes tasks or duties which could affect the safety and health of the
employee performing the tasks or others. POOLCORP, including all its
subsidiaries, is a drug-free company and Equal Opportunity Employer – By Choice.
The Company understands, respects, and values diversity – unique styles,
experiences, identities, ideas, and opinions – while striving to be inclusive of
all people. This commitment is critical to our success as a global company as we
seek to recruit, develop, and retain the most talented people from a diverse
candidate pool. Hiring and promotional decisions are based solely on the
qualifications required for the job to be filled. #HDIWEST1 POOLCORP is the
world’s leading independent distributor of swimming pool supplies, with an
additional focus on irrigation, equipment, outdoor living and landscape
products. At the core of our business, you will find Safety, Growth,
Profitability and Employer of Choice. Our commitment focuses on providing
exceptional value and promoting growth for our customer’s businesses, expanding
opportunities for our employees, and increasing returns for our shareholders. At
the heart of our success is our associates. We need talented employees at every
level and anticipate even greater needs in the future! At POOLCORP, the pace is
fast, the atmosphere is fun and the people are friendly. Every team member is
encouraged to innovate, contribute ideas, and discover solutions as an important
part of a world-class team. You’ll have the opportunity for your talent to be
recognized and to grow. Join our team of dedicated, talented associates and
build an exciting career with POOLCORP, the industry leader. POOLCORP is an
Equal Opportunity Employer. All qualified applicants will receive consideration
for employment and will not be discriminated against based on race, color,
religion, sex, sexual orientation, gender identity, national origin, protected
veteran status, disability, age, pregnancy, genetic information, creed,
citizenship status, marital status or any other consideration prohibited by law
or contract. Career Paths Compensation and Benefits POOLCORP Culture POOLCORP is
committed to creating an accessible and inclusive application process. Should
you need any accommodations or assistance, please contact our Talent Acquisition
team. Email: Phone:
