AI summary
Part-time Customer Service Specialist role supporting Sherwin-Williams retail/wholesale customers by identifying needs, answering product questions, recommending solutions, and resolving concerns while helping the store hit sales goals. Sherwin-Williams is a major paint and coatings retailer/manufacturer, with an emphasis on inclusive teams and employee benefits that support health and well-being.
Key skills
Customer serviceProduct knowledge (Sherwin-Williams products/features)Sales goal achievementProblem resolution/complaint handlingCash handling and payment processingMerchandising and visual standardsRetail store operationsUse of electronic equipment/point-of-sale systemsHandling customer personal information
Salary not listed — comparable part-time retail customer service roles in Bemidji, MN typically pay around $14–$20/hour depending on experience and responsibilities.
You'll thrive here if you enjoy helping customers find the right solutions, can resolve issues quickly, and are motivated to meet store sales goals while maintaining strong store standards.
Why apply
- Inclusive team and community commitment
- Benefits focus: healthier, save smarter
- Flexible digital interview via HireVue
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Our people are behind the strength of our success, and we invest and support you in:
Connection … with an inclusive team and commitment to our own and broader communities
Step 1 – Online Application
Step 2 – Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. From retirement to health care, from total well-being to your daily commute—it matters to us. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Our people are behind the strength of our success, and we invest and support you in:
Connection … with an inclusive team and commitment to our own and broader communities
Step 1 – Online Application
Step 2 – Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. From retirement to health care, from total well-being to your daily commute—it matters to us. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.