AI summary
Uline is hosting an on-site customer service hiring event in Hudson, WI for Customer Service Representatives and Customer Service Management Trainees. You'll support customers by phone, email and chat, becoming a product/solutions expert, with a structured training environment and clear growth potential. Standout perk: day-one benefits including full health coverage and a 401(k) with 6% employer match.
Key skills
Customer service (phone, email, chat)Order processingProduct recommendations / solutions sellingProblem-solvingCommunication and active listeningAccount inquiries handlingWeb/online ordering supportTeam leadership and performance feedback (management trainee)
Pays $25–$34 per hour (Customer Service Rep $25–$30; Management Trainee $29–$34), with noted growth and earning potential.
You'll thrive here if you enjoy helping customers, communicating clearly in English, and want structured training with room to grow in an on-site team environment.
Why apply
- Day-one health insurance and 401(k)
- 6% employer match starts day one
- In-depth training and peer mentoring
Customer Service Hiring Event Pay from $25 to $34 per hour with significant growth and earning potential! Better career opportunities are calling - with Uline’s Customer Service team! From impressive employee benefits to strong training and development, we are committed to your long-term success. Join the team behind the legendary service our customers love - sign up for the opportunity to interview at Uline’s upcoming hiring event! Date: Thursday, June 11th Time: 4 PM to 6 PM Positions: Customer Service Representative Customer Service Management Trainee Location: 3325 Heiser St. Hudson, WI 54016 Recognized on Forbes list of America's Best Large Employers four years in a row! Registration is preferred, but walk-ins are welcome. Translation assistance is not offered. Must be proficient in English to follow verbal and written instructions and safety policies. _________________________________________________ Why Customer Service at Uline? Learn: In-depth training helps you sharpen communication and problem-solving skills. Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career. Connect: Build strong relationships in our collaborative in-person setting with regular team events. Customer Service Representative Pay from $25 to $30 per hour Position Responsibilities / Minimum Requirements Process customer orders, make product recommendations and handle account inquiries using world-class technology. Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. Build business relationships with customers over phone, email and chat. Understand customer needs and recommend Uline's best solutions. Help customers navigate Uline's website and online ordering. High school diploma or equivalent. Bachelor's degree preferred. Excellent problem-solving, listening and communication skills. Prior customer service experience is a plus, but if you are eager to learn, we will train you! Customer Service Management Trainee Pay from $29 to $34 per hour Position Responsibilities / Minimum Requirements Master all aspects of customer service management through a comprehensive hands-on training program. Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback. Review department procedures and standards to identify areas for improvement. Bachelor’s degree. Strong track record of customer-focused service, teamwork and attention to detail. Prior leadership / management experience is a plus. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-BD1 #LI-MN001 (#IN-MNOH) Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more! Uline is North America's leading distributor of shipping, packaging and industrial supplies. Our family-owned company is committed to providing businesses with the highest quality, in-stock products and an exceptional customer experience. Uline’s dedicated team of employees make this possible, working together to ensure fast, reliable delivery and legendary customer service. Each resume submitted gets individually reviewed by our team and retained for 24 months in case a great opportunity opens for you to join our Uline family. EEO/AA Employer/Vet/Disabled Drug-Free Workplace