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Year Up United

Customer Success JOB Training Program

17 days ago by Year Up United
  • Salary negotiable
  • Wilmington, DE, US
  • Full-time
Typical response: within 5 days Secure 1-click apply No spam — we never sell your data
AI summary

This is a Customer Experience/Customer Success job training program for young adults, combining classroom learning with internship opportunities and job placement support. Year Up United is a non-profit career development program offering coaching, mentorship, and pathways into banking or customer success roles. Standout perk: a $525/week educational stipend during the internship phase and an average graduate starting salary of $53k/year.

Key skills
Customer Success / Customer Experience fundamentalsBanking and finance trainingBusiness communication skillsInterviewing skillsNetworking skillsResume buildingProduct and service knowledgeCustomer-centric mindsetProfessional development (coaching and mentorship)
Salary isn’t listed for the role itself, but interns receive a $525/week educational stipend and employed graduates report an average starting salary of $53,000/year.
You'll thrive here if you’re a high school graduate (or GED) without a bachelor’s degree who’s highly motivated to learn, can commit Monday–Friday, and wants to build relationship-driven customer or banking skills through training and an internship.
Why apply
  • $525/week stipend during internship
  • Internships at top Wilmington employers
  • Coaching, mentorship, job placement support

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Year Up United participants also receive an educational stipend.

If you’re someone who’s passionate about building relationships or has an entrepreneurial mindset and are looking to gain exposure to running a business, the Customer Experience job training pathway could be the right fit for you.

The Customer Experience pathway combines technical and professional training in Banking or Customer Success, with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at JPMorganChase or Bank of America among other leading organizations in the Wilmington area.

Are you eligible?
You can apply to Year Up United if you are:

  • A high school graduate or GED recipient
  • Eligible to work in the U. S.
  • Available Monday-Friday throughout the duration of the program
  • Highly motivated to learn technical and professional skills
  • Have not obtained a Bachelorʼs degree
  • You may be required to answer additional screening questions when applying

What will you gain?
Product and service knowledge, a customer-centric mindset, comprehensive finance training and development, plus professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

Career growth paths include:

  • Financial advisory
  • Sales specialist
  • Product Support
  • Sales operations and analytics
  • Patient Services

Get the skills and opportunity you need to launch your professional career.
72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

Reference: 10451_9aada85036d1e36cc0538e6a8142b37e·Original posting
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