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RES-Distribution Ltd

Customer Support Coordinator

1 month ago by RES-Distribution Ltd
  • £30,000
  • Yeovil, England, UK
  • Full-time
Typical response: within 5 days Secure 1-click apply No spam — we never sell your data
AI summary

Customer Support Coordinator role managing renewables projects from post-design through commissioning, coordinating teams, suppliers and installers while supporting homeowners with grant applications. RES (part of the Wolseley Group) is a specialist trade merchant in renewables. Standout perk: £30,000 salary plus bonus and benefits including pension matched up to 9%.

Key skills
Renewables industry experienceProject coordination (post-design to commissioning)Project timeline managementCustomer communication and stakeholder managementGrant application support and documentationCompliance managementCoordinating suppliers and installersCRM systemsPC literacyWorkload prioritisation and multitasking
Pays £30,000 plus bonus and excellent benefits (including pension matched up to 9%).
You'll thrive here if you enjoy coordinating multiple stakeholders on renewables projects, communicating clearly with customers, and staying organised to keep paperwork, timelines and compliance on track.
Why apply
  • Bonus plus excellent benefits
  • Pension matched up to 9%
  • Wolseley Talent Guild development

Salary

£30,000 + Bonus + Excellent Benefits

Customer Support Coordinator - Yeovil, Somerset (BA20 2PJ) - RES - Renewables

So, who are we? We are RES, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the £30,000 salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Renewables Customer Support Coordinator, you’ll be responsible for:

  • Managing renewable energy projects from the post design phase through to commissioning ensuring full compliance.

  • Maintain project timelines and address any issues proactively providing regular progress updates.

  • Coordinate internal teams, suppliers, and installers to ensure seamless project execution.

  • Act as the main point of contact for homeowners to support their grant applications, ensuring they understand the process and provide the necessary documentation.

  • Work with internal teams ensuring all necessary paperwork is completed accurately on time.

This is a full-time, permanent role working 42.5 hours per week Monday to Friday 08.00am - 5.00pm.

And here’s what we’d like you to have:

  • Experience working in the renewables industry.

  • Excellent communication skills.

  • Ability to multi-task and organise/prioritise your workload.

  • PC Literate - Including the use of CRM.

  • To be a team player who is happy to take on a diverse role to ensure all runs smoothly.

  • Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic.

We look forward to receiving your application!

#ACHS150

Reference: 24424_JR115337·Original posting
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