Part-time seasonal Event Staff/Security role supporting the US Open Fan Fest at the USTA Billie Jean King Tennis Center in Queens, working hands-on across access control, crowd management, and customer service. BEST Crowd Management (a GardaWorld company) is hiring adaptable, safety-focused people who can help deliver a safe, smooth attendee experience. Standout perk: $18/hr and the chance to gain event management/security experience while networking on a major event site.
- Competitive pay based on experience
- Gain event management and security experience
- Network with event and security professionals
Job Title: Fan Fest Event Security - US Open
Company: BEST Crowd Management
Location
Queens, NYPay: $18.00 / hr
Job Type: Part-time
Please note this job is seasonal work during the operating season of the USTA Billie Jean King Tennis Center.
Summary:
Join the dynamic team at BEST Crowd Management as an Event Staff / Security professional. In this role, you will have a diverse range of responsibilities, combining event staff duties with security tasks to ensure a safe and enjoyable experience for event attendees. We are seeking adaptable individuals with excellent communication skills and a strong commitment to customer service and safety.
Responsibilities
- Assist with event setup, including the arrangement of equipment, signage, and other necessary materials.
- Monitor access points and conduct thorough security checks to prevent unauthorized entry and ensure the safety of attendees.
- Provide friendly and helpful customer service by assisting attendees with inquiries, directions, and general event information.
- Collaborate with event staff and security personnel to maintain a safe and organized environment.
- Assist in crowd management, including controlling entry and exit points and ensuring proper flow of attendees.
- Respond promptly and effectively to security incidents or emergencies, following established protocols.
- Monitor event areas to enforce event rules, regulations, and safety procedures.
- Handle and resolve attendee complaints or conflicts in a calm and professional manner.
- Adhere to company policies, procedures, and guidelines to deliver a high standard of service and security.
Requirements
- Be at least 18 years old (age requirements may vary depending on local regulations).
- Hold a high school diploma or equivalent (some college education is preferred).
- Previous experience in event security, law enforcement, or a related field is advantageous.
- Possess strong physical fitness and the ability to stand or walk for extended periods.
- Exhibit excellent observational and problem-solving skills.
- Demonstrate exceptional communication and interpersonal skills.
- Work effectively in a team and collaborate with individuals from diverse backgrounds.
- Maintain flexibility to work evenings, weekends, and holidays based on event schedules.
- Possess a valid New York Guard Card or New York State Security License.
- Possess or willing to obtain a F03/F04 Fire Guard Certification.
Benefits
- Enjoy competitive pay based on your experience and qualifications.
- Gain experience in event management and security.
- Enhance your skills in communication, problem-solving, and customer service.
- Network with professionals from various fields, including event management and security.
- Be part of a supportive team that values teamwork, professionalism, and attendee satisfaction.
EEOC Statement: It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST, A GardaWorld Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
License #11000217485