Fault Co-ordinator role supporting Commercial and Operational Support teams to ensure utility works are accurately tracked, updated, and billed correctly. You’ll manage field activity data, permits/notice amendments, and system reconciliation as part of the call desk for Network Plus, an award-winning UK utility and infrastructure services provider. Standout perk: competitive salary based on experience with a full benefits package.
- Competitive salary and full benefits
- Award-winning utilities infrastructure business
- Equal Opportunity and inclusive workplace
Description
As a Fault Coordinator, you will support the Commercial and Operational Support Teams in delivering work for the clients. You will ensure that work is delivered accurately; supporting in the submission of the correct forms and ensuring data is correct and up to date.
Key Responsibilities
- You will monitor and manage daily field activities through field mobility systems, audit mobile and photographic compliance
- You will manage requests for extensions/amendments required to notices/permits
- You will manage updating the systems to ensure that all the excavation measures are inputted correctly ready to be passed on to the reinstatement department - reconciling work activities on the system
- You will investigate and provide information to the performance analyst.
- You will manage the use of our management systems; ensuring all works carried out have been billed correctly
- You will carry out any other administrative duties appropriate for a job of this nature
- You will be part of the call desk
Experience and Qualifications
- Experience of working within the Utilities sector desired but not essential
- IT and system literate
- Ability to prioritise workload, multi-task and work under tight time pressures
- Good working knowledge of Microsoft Office systems
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
About Network Plus
Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.
We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.
We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.