AI summary
This is a full-time Retail Operations Supervisor role for Sandro + Maje at Bloomingdale’s Westfield Century City, focused on running efficient back-of-house operations that support a great customer experience. You’ll lead inventory, stockroom organization, processing, and operational compliance for SMCP, an accessible-luxury fashion group known for Parisian style and sustainability. Standout perks include a 50% shopping discount plus commission/incentives and strong benefits (401k match, PTO, parental leave).
Key skills
Retail operations supervisionInventory managementMerchandise processing (check-in, transfers, RTVs)Cycle counts and physical inventoryPOS operationsVisual merchandising support (floor sets, replenishment)Asset protection and shrink preventionStockroom organization and safety complianceScheduling flexibility (evenings/weekends/holidays)
Salary not listed — comparable Los Angeles retail operations supervisor roles typically pay about $22–$30/hour, often with commission/incentives depending on the retailer.
You'll thrive here if you’re detail-driven, enjoy leading back-of-house retail operations, and can flex between inventory/stockroom execution and sales-floor support in a fast-paced luxury environment.
Why apply
- 50% shopping discount
- Commission and sales incentives
- 401(k) match and paid time off
FT Operations Supervisor at SMCP (Sandro & Maje)
At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability.
SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement.
To learn more about our global presence and values, visit our website at SMCP Global.
As an Operations Supervisor, you’ll play a pivotal role in driving the store’s operational efficiency while supporting the customer experience from behind the scenes. Your attention to detail, problem-solving skills, and passion for sales operations will help create seamless and effective back-of-house processes. You’ll lead and manage the back-of-house team to ensure flawless execution of merchandise processing, inventory control, and store organization.
By working closely with your team, you’ll ensure operations run smoothly, allowing the customer-facing aspects of the store to shine. In addition to overseeing day-to-day operations, you’ll assist with key tasks such as managing inventory, ensuring compliance with store procedures, and supporting visual merchandising efforts.
While your primary focus will be on back-of-house functions, your contributions will have a direct impact on the customer shopping experience by enhancing overall store efficiency. No two days will be the same, offering you the opportunity to influence store performance and contribute to team success in a dynamic environment.
Lead by example in all back-of-house operations, setting high standards for efficiency, accuracy, and attention to detail across all tasks.
Ensure seamless coordination between back-of-house and sales floor operations to support overall store performance.
Inventory Management & Merchandise Processing
Oversee all inventory processes, including merchandise check-in, stock processing, store-to-store transfers, markdowns, RTVs (Return to Vendor), and liquidation.
Implement procedures to ensure timely and accurate stock handling, minimizing errors and maximizing efficiency.
Visual Merchandising & Product Presentation
Manage visual merchandising processes such as floor sets, product replenishment, and ongoing maintenance to uphold brand standards.
Collaborate with the sales team to ensure merchandise displays are visually appealing and aligned with current promotions and trends.
Asset Protection & Inventory Control
Implement and monitor asset protection strategies to minimize inventory loss and prevent shrinkage.
Oversee accurate and timely physical inventory counts, ensuring compliance with company standards and protocols.
Stockroom Organization & Safety Compliance
Maintain an organized, efficient stockroom, ensuring all back-of-house areas are clean, accessible, and compliant with safety regulations.
Promote best practices for stock handling and storage to support smooth operations and maintain a safe work environment.
Sales Floor Support & Customer Engagement
Provide support on the sales floor as needed, assisting with POS operations and ensuring a smooth checkout process.
Greet and engage customers when required, contributing to an exceptional shopping experience and reinforcing brand values.
2+ years of prior sales support experience, including POS, inventory management, cycle counts, and shipment processing.
Flexible with scheduling needs and can adapt to the business demands.
Bilingual in certain key markets (preferred but not required).
Flexible availability, including evenings, weekends, and holidays, is required.
Your talent and dedication are rewarded with competitive base hourly pay, individual commission, and sales incentives. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution.
That’s why we provide comprehensive health, dental, life insurance, and disability coverage, an employer-matched 401(k), and paid time off (vacation, sick time, holidays)—plus paid parental leave and pet benefits. You’ll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness.
At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability.
SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement.
To learn more about our global presence and values, visit our website at SMCP Global.
As an Operations Supervisor, you’ll play a pivotal role in driving the store’s operational efficiency while supporting the customer experience from behind the scenes. Your attention to detail, problem-solving skills, and passion for sales operations will help create seamless and effective back-of-house processes. You’ll lead and manage the back-of-house team to ensure flawless execution of merchandise processing, inventory control, and store organization.
By working closely with your team, you’ll ensure operations run smoothly, allowing the customer-facing aspects of the store to shine. In addition to overseeing day-to-day operations, you’ll assist with key tasks such as managing inventory, ensuring compliance with store procedures, and supporting visual merchandising efforts.
While your primary focus will be on back-of-house functions, your contributions will have a direct impact on the customer shopping experience by enhancing overall store efficiency. No two days will be the same, offering you the opportunity to influence store performance and contribute to team success in a dynamic environment.
Lead by example in all back-of-house operations, setting high standards for efficiency, accuracy, and attention to detail across all tasks.
Ensure seamless coordination between back-of-house and sales floor operations to support overall store performance.
Inventory Management & Merchandise Processing
Oversee all inventory processes, including merchandise check-in, stock processing, store-to-store transfers, markdowns, RTVs (Return to Vendor), and liquidation.
Implement procedures to ensure timely and accurate stock handling, minimizing errors and maximizing efficiency.
Visual Merchandising & Product Presentation
Manage visual merchandising processes such as floor sets, product replenishment, and ongoing maintenance to uphold brand standards.
Collaborate with the sales team to ensure merchandise displays are visually appealing and aligned with current promotions and trends.
Asset Protection & Inventory Control
Implement and monitor asset protection strategies to minimize inventory loss and prevent shrinkage.
Oversee accurate and timely physical inventory counts, ensuring compliance with company standards and protocols.
Stockroom Organization & Safety Compliance
Maintain an organized, efficient stockroom, ensuring all back-of-house areas are clean, accessible, and compliant with safety regulations.
Promote best practices for stock handling and storage to support smooth operations and maintain a safe work environment.
Sales Floor Support & Customer Engagement
Provide support on the sales floor as needed, assisting with POS operations and ensuring a smooth checkout process.
Greet and engage customers when required, contributing to an exceptional shopping experience and reinforcing brand values.
2+ years of prior sales support experience, including POS, inventory management, cycle counts, and shipment processing.
Flexible with scheduling needs and can adapt to the business demands.
Bilingual in certain key markets (preferred but not required).
Flexible availability, including evenings, weekends, and holidays, is required.
Your talent and dedication are rewarded with competitive base hourly pay, individual commission, and sales incentives. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution.
That’s why we provide comprehensive health, dental, life insurance, and disability coverage, an employer-matched 401(k), and paid time off (vacation, sick time, holidays)—plus paid parental leave and pet benefits. You’ll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness.