Hardware Sustaining Engineering role at DigitalOcean, focused on optimizing, troubleshooting, and supporting data center hardware/firmware across a large server fleet. You'll partner closely with ops and engineering teams, drive issue resolution via JIRA, and help build tooling/runbooks to improve hardware operations. Standout perk: equity eligibility plus training/education support (LinkedIn Learning and conference reimbursement).
- Equity and Employee Stock Purchase Program
- Conference/training/education reimbursement
- LinkedIn Learning access
Design, you will support sustaining engineering efforts for the hardware infrastructure of the DigitalOcean server fleet. continues to scale its data center footprint and infrastructure cloud capacity and explore new technologies and capabilities to bring to our customers, providing top-tier support for our hardware and firmware in the DO fleet.
Act a member of the Sustaining Engineering team in the Support server hardware, cabling, and networking hardware throughout its Monitor the #machines channel and MACHINES JIRA project for issues and drive Participate in 24/7 on-call rotation with other members of the team * Act as Tier 2 escalation for Datacenter Operations (DCOPS) and Cloud Operations (CloudOps) regarding hardware and firmware components * operations * Work closely with the Qualification team, Firmware team, Fleet Lifecycle Engineering team (FLE), Foresight team, and Infrastructure Services team to Help with development of tooling and associated runbooks to address gaps in operational capabilities around hardware and firmware operations * Coordinate with Ops teams on monitoring thresholds, failure modes and Raise the quality bar in the delivery of our cloud infrastructure by Technical Degree (BS Computer Science/Engineering) or equivalent practical Hands-on experience operating a cloud infrastructure at mid-tier scale or Strong knowledge in troubleshooting techniques, Python and BASH * You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. for customers, products, employees, and decisions. * We are a high-performance organization that will always Our organizational development team will provide reimbursement for relevant conferences, training, and education. employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development. * We care about your well-being. Assistance Program to Local Employee Meetups to flexible time off policy, to While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. * market data, relevant years of experience, and skills. bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. * orientation, gender, gender identity or expression, age, disability, medical Application Limit: You may apply to a maximum of 3 positions within any 180-day This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.