Keyholder - Hamilton Town Center Rack

Job Description The ideal Key Holder is motivated, detailed oriented, and committed to providing outstanding customer service every day. In this role, you’ll wear many hats from assisting managers with daily operations of the store, to maximize sales and maintain operational standards. Supporting a team of employees to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do Lead by example - set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service every day Support employees to deliver outstanding customer service by teaching and training Share your love of fashion and tell customers all about upcoming events, our Nordstrom gift cards, Nordstrom Rewards program and mailing list Assist in maintaining selling floors and stockrooms organized Complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed Assist in maintaining clean and organized selling floors and stockrooms You own this if you have… A high level of ownership, accountability, and initiative The ability to identify opportunities that benefit the customer and build solutions that meet the customers’ expectations, including resolving any issues The ability to quickly adapt to new initiatives, concepts, and services within the store Proven success in working in a fast-paced environment with the ability to multi-task The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds A basic understanding of technology tools and computer applications such as Microsoft Outlook, Excel, and more Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. 18.05 - $18.75 Hourly We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. © 2026 Nordstrom, Inc About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSED We strive to know our customers better than anyone else. We unlock potential to be bold, think big and inspire innovation. We create a welcoming environment, helping people feel connected, valued and part of one community.