Repair Tech (Guitar)/Luthier role providing maintenance and repair services on customer-owned instruments and helping maintain store inventory. Guitar Center is a national music retailer focused on creativity, inclusivity, and customer-first service. Standout perks include robust benefits like 401(k) match, employee discounts, and tuition reimbursement.
- Medical, dental, vision benefits
- 401(k) plus company match
- Employee discount and tuition reimbursement
: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. Able to develop knowledge and skills including product, store operations, sales and leadership. Training
: Able to effectively train learners and communicate info and techniques so that they are retained. Interact with customers, ensuring a positive customer experience Service customer-owned instruments with a high level of craftsmanship Why Guitar Center? Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Skilled understanding of repairing Guitars
Foundational product knowledge on Guitar Center products
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening.