AI summary
Maintenance Repair Support Tech (Guitar Repair Tech) role focused on servicing and repairing customer-owned guitars and helping maintain select store inventory. You’ll deliver high-craftsmanship repairs while providing a standout customer experience at Guitar Center, a major music retailer. Notable perk: robust benefits including 401(k) match and tuition reimbursement.
Key skills
Guitar maintenance and repairInstrument craftsmanshipCustomer serviceHandling customer service issuesProduct knowledge (Guitar Center inventory)Store operations knowledgeSales and leadership skill developmentCustomer communication
Salary not listed — comparable US guitar repair tech roles typically pay around $15–$25/hour depending on experience and location.
You'll thrive here if you enjoy hands-on guitar repair work and take pride in delivering a friendly, high-quality customer experience.
Why apply
- Medical, dental, vision benefits
- 401(k) plus company match
- Tuition reimbursement options
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.
Customer Focus
: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.
Able to develop knowledge and skills including product, store operations, sales and leadership.
Training
: Interact with customers, ensuring a positive customer experience
Service customer-owned instruments with a high level of craftsmanship
Why Guitar Center? Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Skilled understanding of repairing Guitars
Foundational product knowledge on Guitar Center products
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening.
As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.
Customer Focus
: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.
Able to develop knowledge and skills including product, store operations, sales and leadership.
Training
: Interact with customers, ensuring a positive customer experience
Service customer-owned instruments with a high level of craftsmanship
Why Guitar Center? Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Skilled understanding of repairing Guitars
Foundational product knowledge on Guitar Center products
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening.