AI summary
This Staff Maintenance Repair Tech (Guitar) role focuses on servicing and repairing customer-owned guitars and helping maintain selected store inventory. You’ll be customer-facing, delivering a great in-store experience while producing high-quality repair work for a major music retailer. Standout perks include robust benefits plus an employee discount and tuition reimbursement.
Key skills
Guitar repair and maintenanceInstrument craftsmanshipCustomer serviceTroubleshooting customer service issuesProduct knowledge (Guitar Center inventory)Training and coaching learnersCommunication skillsStore operations knowledge
Salary not listed — comparable US guitar repair tech roles typically pay about $18-$28/hour depending on experience and location.
You'll thrive here if you enjoy hands-on guitar repair, take pride in craftsmanship, and like working directly with customers to solve problems and build trust.
Why apply
- Medical, dental, vision benefits
- 401K plus company match
- Employee discount program
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.
Customer Focus
: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.
Able to develop knowledge and skills including product, store operations, sales and leadership.
Training
: Able to effectively train learners and communicate info and techniques so that they are retained.
Interact with customers, ensuring a positive customer experience
Service customer-owned instruments with a high level of craftsmanship
Why Guitar Center? Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Skilled understanding of repairing Guitars
Foundational product knowledge on Guitar Center products
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening.
As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.
Customer Focus
: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.
Able to develop knowledge and skills including product, store operations, sales and leadership.
Training
: Able to effectively train learners and communicate info and techniques so that they are retained.
Interact with customers, ensuring a positive customer experience
Service customer-owned instruments with a high level of craftsmanship
Why Guitar Center? Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Skilled understanding of repairing Guitars
Foundational product knowledge on Guitar Center products
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening.