AI summary
At Lighthouse, we’re on a mission to revolutionize commercial strategy as hospitality’s most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. we empower businesses to make decisions that move revenue.
Our 850+ teammates across 35 countries aren't just building software—they are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. We help hoteliers be first to act.
Our shared values keep us on a collaborative path fostering a cultural and customer centric environment
We’re innovators who care deeply about our customers’ success. We’re more than just a workplace - we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship?
Growth Operations - Business Operations
Full-Time/Hybrid
$Reporting to our Manager of Marketing Operations, you will join our team as a Marketing Operations Manager. In this role, you will be the managing, administering, and optimizing our entire MarTech stack. You will support your team and stakeholders by enabling smarter decisions through technology and data. Your work will involve managing daily marketing operations tasks, creating insightful reports, and collaborating across the business to boost marketing productivity and efficiency.
Manage and optimize our marketing automation platforms to fit strategic needs and ensure operational excellence, data integrity, and seamless integration.
Continuously test and analyze marketing automation processes, lead management workflows, and campaigns to improve conversion rates and overall performance.
Collaborate with cross-functional stakeholders including Marketing, Sales Operations, and Engineering to understand business requirements and align our technology stack to support their goals.
Solve key marketing challenges by improving attribution models, lead assignment processes, data accuracy, and funnel analysis.
Develop and maintain clear documentation for all marketing processes, providing guidance and a reference for the entire team.
Collaborate on AI-driven Marketing Operations initiatives, shaping how AI-powered tools such as Clay, data enrichment, and automation are used within Marketing to improve scalability, accuracy, and performance.
The Marketing Operations team is the strategic backbone, part of the Business Operations Vertical and is the operational engine of the entire marketing department. We are the architects of the systems, processes, and data that power global growth. We partner closely with our CMO and marketing directors to turn big-picture strategy into reality, while working hand-in-hand with teams like Data Analytics and Commercial Systems. We are a team of builders and problem-solvers, focused on creating a scalable foundation for the future.
Flexible time off: Autonomy to manage your work-life balance.
Health insurance: Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
Employee Assistance Program: 100% confidential and free.
Employer paid Short Term Disability + $50,000 Life Insurance
Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
Referral bonus: Extensive experience in a marketing operations role.
Solid experience with marketing automation platforms like Hubspot or Marketo.
Good level of CRM (Salesforce) or sales-process understanding (i.e. Experience implementing and managing various MarTech tools, such as intent data platforms, spam prevention, or event management software.
A results-driven mindset with a strong ability to analyze data to inform marketing decisions and measure ROI.
Exceptional attention to detail, great time management, and clear communication skills.
A genuine curiosity for AI and a willingness to actively experiment with AI-powered tools as part of daily work — not just as a user, but as someone who identifies where AI can improve marketing operations processes and drives those initiatives forward.
Hands-on experience with API-based integrations, connecting MarTech tools and troubleshooting sync behaviour across platforms.
Project management skills with a proven ability to see projects through to successful completion.
Experience with content management systems like Storyblok.
Familiarity with data visualization in BI tools like Looker and advanced analysis in Excel.
Diversity, equity, inclusion, and belonging
We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. If you require reasonable accommodation at any point during the application or interview process, please notify your recruiter.
Our 850+ teammates across 35 countries aren't just building software—they are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. We help hoteliers be first to act.
Our shared values keep us on a collaborative path fostering a cultural and customer centric environment
We’re innovators who care deeply about our customers’ success. We’re more than just a workplace - we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship?
Growth Operations - Business Operations
Full-Time/Hybrid
$Reporting to our Manager of Marketing Operations, you will join our team as a Marketing Operations Manager. In this role, you will be the managing, administering, and optimizing our entire MarTech stack. You will support your team and stakeholders by enabling smarter decisions through technology and data. Your work will involve managing daily marketing operations tasks, creating insightful reports, and collaborating across the business to boost marketing productivity and efficiency.
Manage and optimize our marketing automation platforms to fit strategic needs and ensure operational excellence, data integrity, and seamless integration.
Continuously test and analyze marketing automation processes, lead management workflows, and campaigns to improve conversion rates and overall performance.
Collaborate with cross-functional stakeholders including Marketing, Sales Operations, and Engineering to understand business requirements and align our technology stack to support their goals.
Solve key marketing challenges by improving attribution models, lead assignment processes, data accuracy, and funnel analysis.
Develop and maintain clear documentation for all marketing processes, providing guidance and a reference for the entire team.
Collaborate on AI-driven Marketing Operations initiatives, shaping how AI-powered tools such as Clay, data enrichment, and automation are used within Marketing to improve scalability, accuracy, and performance.
The Marketing Operations team is the strategic backbone, part of the Business Operations Vertical and is the operational engine of the entire marketing department. We are the architects of the systems, processes, and data that power global growth. We partner closely with our CMO and marketing directors to turn big-picture strategy into reality, while working hand-in-hand with teams like Data Analytics and Commercial Systems. We are a team of builders and problem-solvers, focused on creating a scalable foundation for the future.
Flexible time off: Autonomy to manage your work-life balance.
Health insurance: Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
Employee Assistance Program: 100% confidential and free.
Employer paid Short Term Disability + $50,000 Life Insurance
Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
Referral bonus: Extensive experience in a marketing operations role.
Solid experience with marketing automation platforms like Hubspot or Marketo.
Good level of CRM (Salesforce) or sales-process understanding (i.e. Experience implementing and managing various MarTech tools, such as intent data platforms, spam prevention, or event management software.
A results-driven mindset with a strong ability to analyze data to inform marketing decisions and measure ROI.
Exceptional attention to detail, great time management, and clear communication skills.
A genuine curiosity for AI and a willingness to actively experiment with AI-powered tools as part of daily work — not just as a user, but as someone who identifies where AI can improve marketing operations processes and drives those initiatives forward.
Hands-on experience with API-based integrations, connecting MarTech tools and troubleshooting sync behaviour across platforms.
Project management skills with a proven ability to see projects through to successful completion.
Experience with content management systems like Storyblok.
Familiarity with data visualization in BI tools like Looker and advanced analysis in Excel.
Diversity, equity, inclusion, and belonging
We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. If you require reasonable accommodation at any point during the application or interview process, please notify your recruiter.