POS Manager role overseeing a POS team and enterprise payment systems, including escalation support, system stability, and roadmap innovation. Hana Cloud Solutions LLC is hiring onsite in Carlstadt, NJ to lead payment processing reliability, compliance, and vendor strategy. Standout perk: company-provided lunch plus strong benefits and 401(k) match.
- 401(k) match up to 5%
- Company provided lunch
- Health, dental & vision insurance
Supervise and provide technical guidance to the POS team. Review technical risks and forecast future needs Perform proactive risk prevention and oversee individual problem-solving
within the team Strategic Payment Management * Oversee processes to transfer funds between customers, merchants, and financial institutions. * Serve as the final escalation point for payment processing or security issues. * Monitor and resolve critical discrepancies in transactions at an enterprise level. System Innovation & Roadmap * Approve and lead complex Proof of Concept (PoC) initiatives to improve/expand payment systems. * Drive the development and automation of new innovative features. Maintenance & Reliability Ensure system stability and performance through routine maintenance oversight Act as the authority for Tier 3 technical troubleshooting and root cause
analysis. Stakeholder Communication * Collaborate with functional leaders and managers across the company to maximize technology effectiveness * Communicate persuasively with store personnel and executives to resolve high-level technical challenge Compliance & Vendor Strategy * Establish day-to-day operation standards to meet legal and PCI compliance requirements * Execute strong vendor management, including contract renewals and licensing
Qualifications / Skills:
Bachelor's Degree, Information Technology/Computer Science 10+ years as a POS Engineer/Manager Expert understanding of payment system flow and structure Linux-based system operation and basic network knowledge. PCI Compliance and data analysis Strategic leadership and interpersonal skills Critical thinking and advanced problem solving Customer service orientation and attention to detail Experience Mastery of Toshiba POS hardware installation and operation Proven track record with merchant processors and payment gateways Experience in POS software development is a strong plus
Benefits
* Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy 401 (k) Retirement Plan with up to 5% match per company policy Life Insurance and AD&D (Accidental death & Dismemberment) per company policy BTA Insurance (Business Travel Accident Coverage) Company provided lunch Paid-time off (PTO) and Paid Holidays per company policy Celebration & Condolence Benefits per company policy Smart Card: Earn additional 4 points to the standard $1 = 1 point Holiday Gift certificates per company policy FSA (Flexible Spending Account) per company policy DCFSA (Dependent Child Care Spending Account) per company policy
Work Hours: 8:30 AM - 5:30 PM, Mon - Fri
Salary Range: $156,000 - $162,000