Lead quality and continual service improvement for CACI’s ECS3 program, supporting an intelligence customer across design, transition, operations and modernization of LAN/WAN and unified communications services. You’ll own the Quality Management System (QMS), interface with government QA, and drive inspection, reporting, and corrective actions. Standout perk: flexible time off plus robust learning resources and comprehensive benefits.
- Flexible time off benefit
- Robust learning resources
- Support critical national security missions
Job Category: Engineering and Technical Support
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
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The Opportunity:
Join CACI as a Senior Quality/Continual Service Improvement (CSI) Lead in the Enterprise Communications Services 3 (ECS3) program, supporting our intel customer across various locations. Focus areas include design, transition, operations, and continual service improvement for tech modernization, LANs, WANs, and UC services.
Responsibilities
- Develop, document, implement, and improve a QMS compliant with ISO 9001 and 27001.
- Document organizational quality management structure, roles, and responsibilities.
- Establish processes for technical data enforcement and technical proficiency training.
- Interface with government Quality Assurance for QMS changes.
- Oversee quality of products and services, maintain inspection records.
- Assist PM in monitoring cost, schedule, and performance; take corrective actions.
- Provide briefs and reports to government leaders; develop technical documents.
- Supervise junior/mid-level employees, set goals, and ensure policy adherence.
- Manage projects/processes, influence system design and solutions.
Qualifications
Required:
- DOD 8570 or IAT II certification
- ISO 9001 and 27001 QMS experience
- TS/SCI with ability to obtain CI polygraph
- 10+ years of relevant experience (Bachelor's Degree may be substituted for 5 years of relevant experience).
- Experience with technical contracts, ITSMO/PMO, configuration management, and network SLAs.
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$68,400-$143,700
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.