Quality Control Manager role leading all site-level quality operations at Huish Outdoors’ Costa Mesa facility, ensuring products meet global quality standards. You’ll own quality KPIs, run inspections (incoming/in-process/final), maintain quality systems, and lead a team of QC Inspectors. Standout focus is on ISO 9001:2015 implementation/audit readiness and protecting the brand through continuous improvement.
- Lead site-level quality operations
- Own ISO 9001:2015 audit readiness
- Work with outdoor technical products
The Quality Manager is responsible for leading all site-level quality operations at the Costa Mesa facility. This role ensures adherence to global quality standards, drives performance against key quality metrics, and leads a team of Quality Control Inspectors to deliver consistent, high-quality results.
This position plays a critical role in protecting the Huish Outdoors brand by ensuring products meet or exceed customer expectations, supporting continuous improvement efforts, and fostering a culture of quality and accountability.
Key Responsibilities
- Own and deliver site-level quality KPIs, including inspection accuracy, turnaround time, defect rates, and compliance
- Drive a results-oriented culture and implement corrective actions to meet or exceed performance targets
- Manage and prioritize QA team workload to ensure timely and accurate execution of all quality activities
- Lead and oversee all inspection activities (incoming, in-process, and final) to ensure adherence to product specifications and standards
- Maintain ownership of quality systems, including documentation, reporting, and Non-Conforming Material (NCMR) processes
- Ensure consistent execution of inspection plans and quality procedures across the site
- Lead implementation and sustainment of ISO 9001:2015 standards and ensure audit readiness
- Support internal and external audits and drive closure of findings and corrective actions
- Lead root cause analysis and drive corrective and preventive actions for quality issues
- Partner cross-functionally with Operations, Engineering, and Supply Chain to improve processes, efficiency, and product quality
- Oversee measurement systems, including GD&T application and use of Keyence and Mitutoyo equipment
- Ensure calibration and maintenance processes for inspection equipment are followed
- Lead, coach, and develop a team of Quality Control Inspectors, including performance management and skill development
- Provide guidance on quality standards, inspection methods, and best practices
- Promote a strong culture of quality, safety, and continuous improvement
- Maintain a safe and healthy work environment by following company procedures and regulatory requirements
- Maintain job knowledge through ongoing training and industry best practices
- Perform other duties as assigned
Job Qualifications, Skills, and Abilities
Required
- Bachelor's degree in Engineering, Quality, or related field and 5-7 years of experience in Quality Assurance, Manufacturing, or related field (or Master's degree with 3-5 years of experience)
- 2+ years of people management or leadership experience
- Expert knowledge of ISO 9001:2015 standards and quality management systems
- Strong understanding of GD&T principles and quality inspection methodologies
- Demonstrated ability to drive results and meet performance targets in a fast-paced environment
- Strong analytical, problem-solving, and decision-making skills
- Proficiency in Microsoft Excel and reporting tools
- Strong organizational and prioritization skills with high attention to detail
- Effective communication skills with the ability to provide clear, constructive feedback
- Ability to lead in environments with evolving processes and limited standardization
- Ability to balance strategic thinking with hands-on operational execution
Preferred
- Experience with Keyence and Mitutoyo CMM / profiler systems
- Experience supporting or leading ISO audits and certification processes
- Experience with ERP or Quality Management Systems
- Lean, Six Sigma, or continuous improvement certification
- Experience in outdoor or technical product manufacturing environments
Physical Requirements & Work Environment
- Ability to sit, stand, and walk for extended periods, including in production environments
- Occasional work in tight or confined spaces
- Regular use of hands for handling equipment and small objects
- Ability to lift and move up to 30 lbs
- Visual acuity including close, distance, color, and depth perception
- Ability to work on a computer for extended periods
