Quality Manager role overseeing the plant quality management system, metrology, audits, and continuous improvement for super-precision miniature ball bearings in a job shop environment with 7,000+ SKUs. You’ll work onsite at Timken (Lovejoy Curtis LLC) in Keene/Roxbury, NH, supporting aerospace/DOD-adjacent requirements like AS9100/NADCAP and driving customer satisfaction. Standout perk: comprehensive benefits starting on day one plus strong 401(k) match.
- Benefits start first day
- 401(k) with generous company match
- Education expense reimbursement day one
If you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken. Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion.
What We Offer
- Competitive Pay
- Comprehensive benefits package, including medical, dental and vision coverage.
- Benefits start on first day of employment.
- 401(k) retirement savings plan with generous company match
- 10 paid holidays per year plus paid vacation.
- Paid parental leave at one year of service.
- Employee discounts on products and services.
- Education expense reimbursement, eligible to apply at first day of employment.
- Opportunities for professional development and career growth.
Position Summary:
The Quality Manager should have a diverse knowledge of super precision ball bearings, familiarity with Aerospace and DOD applications a plus, and a diverse knowledge of the unique specifications and gauging methods for each type of product to ensure compliance to Timken and customer specific requirements. The manager should have some background with CMM gaging and experience applying this technology and programming in a job shop environment with over 7000 SKU's. The Quality Manager is responsible for the plant's quality management system (QMS) and associated metrology equipment for the plant.
Essential Responsibilities:
Customer Satisfaction:
- Accountable for establishing the system for product quality appraisals in the manufacturing process to meet internal specifications and global customer expectations.
- Must communicate with internal sales and service engineers as they interface with customers.
- Responsible for responding to customer complaints in a timely manner.
- Manage rework operations and required customer documentation.
- Possess general manufacturing and application knowledge of miniature precision ball bearings.
- Coordinates customer PPAPs & FAI's.
- Manage all product and process audits to ensure compliance, including customer audits, internal quality audits, and outgoing quality audits.
Quality Management System:
- Responsible for attaining and maintaining quality certifications and communicating with the 3rd party registrar. This includes NADCAP and AS9100 certifications.
- Responsible for maintaining all metrology methods and calibrations. Responsible for the metallurgical integrity of the plant's heat treat process, including quality systems concerning product metallurgy.
- Responsible for implementing and maintaining all aspects of the Timken Quality Management System (TQMS) and implementing the modules as required.
Supplier Quality
- Responsible for assuring incoming product quality.
- Works with corporate Supplier Development to assure suppliers maintain a quality system and proper controls during the manufactuing of the product.
- Works with corporate Supplier Development to resolve quality issues/complaints with suppliers, while balancing the risk to our customers and to the supply chain.
Continuous Improvement
- Manage and direct quality related continuous improvement to reduce scrap and lower operations costs.
- Coordinates machine and gaging capability studies while making recommendations for continuous improvement as a result of these studies
Metrology
- Responsible for maintenance, certification, calibration, and availability of all CMMs, "hard" gauges, electronic gauges and product masters required.
General Responsibilities
- Responsible for the training and development of team members in the Quality Dept.
- Lead Management team in review of plant quality metrics and promote the use of disciplined problem-solving techniques and corrective action to drive continuous improvement in all areas of the plant
Basic Qualifications:
- Bachelor's degree in engineering, materials, management or another technical field
- Minimum 3-5 years' experience in a manufacturing environment
- Experience developing and maintaining quality management systems - including metrology and SPC.
- Excellent written and oral communication skills.
- Experience interacting with suppliers and customers.
- Excellent computer skills and ability to analyze data.
Preferred Qualifications:
- ASQ: Certified Quality Engineer, Certified Quality Auditor and/or Certified Quality Manager
- Masters Degree
- Shainin or Six-Sigma Certification.
- Experience in project management.
- Experience managing a QMS.
- Experience in metal working - including machining, heat treating, grinding, and assembly.
- Experience with quality systems in a NADCAP and/or AS9100 certified plan.
Location
Timken, Keene, NHJob Type: Full-Time
Shift: Day Shift
Salary Range: $98,000.00- $140,000.00
All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
Timken is a global technology leader in engineered bearings and industrial motion. Our expanding portfolio of next-generation solutions helps customers around the world improve efficiency, solve their toughest challenges, and push the boundaries of performance. We employ 19,000 people globally, operate from 45 countries, and posted $4.6 billion in sales in 2025.
We have been recognized as one of America's Most Responsible Companies 6x by Newsweek and one of the World's Most Ethical Companies® 15x by Ethisphere.
Why Choose Timken?
- Over a century of knowledge and innovation
- A culture of top performance
- A global, diverse environment
- Products that contribute to a sustainable world
- A conviction to improve communities around us
- Competitive salary and benefits
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