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Chili's

Restaurant Manager

1 month ago by Chili's
  • $64000 - $68000 yearly
  • Naperville, IL, US
  • Full-time
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AI summary

Restaurant Manager role leading high-energy shifts, guest experience, and business performance in a Chili's casual dining restaurant. You'll manage team accountability, hiring/training, and operational standards while controlling costs using Chili’s systems. Standout perk: a win-together, fun culture that recognizes going above and beyond.

Key skills
Restaurant operations managementGuest experience leadershipHiring, training, and team developmentCost control using restaurant systemsQuality standards and line checksRoot-cause problem solvingTeam communication and accountabilitySafe food handling proceduresChange leadership and initiative rollout
Pays $64,000–$68,000 per year, in line with market for restaurant management roles in Naperville, IL.
You'll thrive here if you enjoy fast-paced hospitality, lead with accountability, and love developing teams while delivering standout guest experiences.
Why apply
  • Fun, win-together team culture
  • Recognition for going above-and-beyond
  • Community relationship building

Role Overview


Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.

For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.


Responsibilities

  • Ensure a great Guest experience
  • Role model and hold Team Members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between Team Members and Management
  • Influence Team Member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks
  • Hire, train, retain, and develop Team Members to take on larger roles
  • Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant


About Us


Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.


About You

  • Dependable team player
  • Prefers to work in a fast-paced environment
  • Great multitasking skills


$64000 - $68000 yearly
Reference: 7957_4144-a8d079aaa967f5dc3be247763e095a45·Original posting
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