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AI summary
Restaurant & Operations Manager role leading day-to-day restaurant and entertainment operations, driving operating standards, team performance, and guest experience at Dave & Buster’s Inc. in Pelham, NY. You’ll oversee staffing, training, and cost controls in a high-volume, fast-paced environment. Standout perks include quarterly bonuses plus free food and free gameplay.
Key skills
Restaurant/hospitality managementTeam leadership and coachingRecruiting and hiringTraining and performance developmentCOGS (cost of goods sold) managementLabor cost managementGuest experience/customer serviceOperations oversight in high-volume environmentWorking nights, weekends and holidays
Salary not listed — comparable Restaurant & Operations Manager roles in the Pelham/NYC area typically pay about $65,000–$85,000 base, often with bonus potential.
You'll thrive here if you love a high-energy, high-volume environment and can lead teams to exceed guest expectations while managing costs and busy shifts.
Why apply
Quarterly bonus program
FREE food and FREE gameplay
401K matching plan
Job Description
THE RESTAURANT & OPERATIONS MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience. What we are looking for! You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene You can communicate with the Team Members and Guests in a way that inspires FUN! You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level You have never met a goal you can't beat You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks The ability to oversee all aspects of the business - from the most minor details to the big picture Requirements: 21+ years of age 2+ years of Restaurant/Hospitality Experience Proficient in managing the cost of goods sold and labor Ability to lead a team to create a memorable guest experience True leadership capabilities The ability to work weekends, nights, and holidays Not afraid to work in a fast-paced, noisy environment with distracting conditions What will you be doing daily? Developing and leading hourly team members to exceed guest’s expectations Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results PERKS! Competitive salary Quarterly bonus program Health, Dental, Vision, Long & Short-term Disability Employee Assistance Program Buster’s Legacy Fund (Supports team members during difficult times) 401K matching plan FREE food FREE gameplay Large leadership team = multiple managers per shift FUN work environment Grow your career! Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer Salary Range: We are an equal opportunity employer and participate in E-Verify in states where required. Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus your co-workers are awesome!
