Retail Grocery Store Manager role with Goodwill of Western New York, leading a fast-paced store with full ownership of operations, people leadership, and financial performance. You'll build and develop high-performing teams while driving sales/production targets and delivering strong customer and community impact. Standout perk: performance-based bonus eligibility and a clear growth path toward Director, Retail Operations.
- Performance-based bonus eligibility
- Career path and growth opportunity
- Supports local job training programs
Change lives starting in your store.
If you’re an experienced retail leader ready to own a business, grow high‑performing teams, and make a real impact in your community, this is your As a Store Manager, you’ll take full ownership of store performance by balancing people leadership, operations, financial results, and mission impact. retail environment.
Full ownership of store performance and team leadership ✔ Strong partnership with senior retail leadership ✔ Competitive pay, bonus eligibility, and growth opportunity
As the Store Manager, you are the leader of your business.
* Own all aspects of store operations including production, sales, customer achieve budget and performance goals * Build, lead, and inspire a high‑performing team including Assistant Store Manager(s), Cashiers, Production Teams, and Donation Attendants * Interview, hire, onboard, train, coach, and develop team members at all Oversee scheduling and staffing to support store volume, special events, and Lead performance management including coaching, corrective action, performance improvement plans, and evaluations * Monitor inventory and donation levels; sales and production targets * Partner with Human Resources, Safety, Loss Prevention, Finance, Marketing, Confirm daily sales reports, cash handling, deposits, and required reporting * Resolve customer concerns while building long‑term, positive community Ensure the store is clean, organized, welcoming, and visually appealing at A strong, visible leader who thrives in a fast‑paced retail environment * Skilled at motivating, coaching, and holding others accountable * Organized, detail‑oriented, and comfortable managing multiple priorities * Mission‑driven and energized by serving others and your community * Own It • Dare to Excel • Be Bold • Be Extraordinary • We Win Together
5+ years of retail management experience * Bachelor’s or Associate’s degree in Business or related field preferred (or Reliable vehicle and valid NYS driver’s license (local travel required) * Proven ability to lead teams, manage performance, and drive results * Proficiency with Microsoft Office or similar systems * Perform repetitive tasks such as tagging and hanging merchandise * Performance‑based bonus eligibility * Career Path & Growth Opportunity
Store Manager * Director, Retail Operations
You’ll gain experience in operations, people leadership, budgeting, and change management to prepare you for expanded leadership roles.
Your store directly supports job training and employment programs in our local community * Strong partnerships: Work closely with HR, Operations, and Senior Leadership * Fast‑paced, hands‑on work that keeps you engaged
Apply today and help turn donations into opportunity while building a meaningful