Remote Royalties Manager role leading a team within the Data Operations function to own the accuracy, completeness, and timeliness of royalty data and payments. Cengage Group is a global education technology company serving millions of learners. Standout perk: eligible for a discretionary incentive bonus program with a 15% target.
- Remote role
- 15% annual bonus target
- Mission-driven global edtech impact
We are looking for a driven, highly motivated Manager to lead all aspects of a group of royalty professionals in our Data Operations team. The Manager will serve as the business owner or SME for royalty systems and as the single point of accountability for the correctness, completeness, and timeliness of the royalty data for Cengage. You will lead a group that collaborates across functions to set up and maintain payment deals in Cengage’s royalties and other systems. The role includes handling sales data inputs, answering author questions, and resolving data issues across a variety of systems and accounts. This individual will also have the responsibility to validate and approve payments, handle audits and conduct financial data analysis to foster the mission of the team. Essential Responsibilities/Duties: Manage a group responsible for accurate, complete, and timely royalties data in Cengage's systems. Review and approve new deals and modifications in the royalty environment and associated platforms. Prioritize and distribute across team incoming requests to update data. Define, document, and communicate the workflows involved in deal establishment and continued support. Participate in testing the royalty system for upgrades, improvements, and modifications. Lead a team of data professionals: mentor, train, and develop staff; provide input, growth opportunities, feedback, coaching, and training Collaborate with partners including the financial planning and analysis team to ensure their needs are incorporated into data setup and maintenance processes and help with data visualization to ensure that a deep understanding of the royalties data can be accessed by all parties. Maintain a deep understanding of Cengage Learning’s products, processes, systems/tools, and personnel. Establish and own data quality metrics, controls, dashboards, and remediation processes. Ensure compliance with internal and external controls, audit requirements, and financial governance related to royalties including partnering with accounting and audit teams. Required Skills/Knowledge/Experience: BA/BS degree or 5+ years royalty related experience Minimum 3 years management experience or the equivalent demonstrated experience leading, mentoring, coaching, and training staff Collaborative problem solving and working style to motivate change through influence Tried commitment to provide excellent customer service; proven willingness to take ownership of issues and see them through to resolution Proven experience initiating, leading, and overseeing operational improvement initiatives Proactive problem solving and critical thinking skills with a focus on getting it right Able to self-manage progress against milestones and deliverables with a high degree of accountability and personal urgency Outstanding organizational skills and a very strong attention to detail Advanced with Microsoft Office Suite of systems, particularly MS Excel Preferred Skills/Knowledge/Experience: Experience in reading and understanding contracts preferably using AI Proficiency with royalty software, ERP systems and reporting software (Power BI, Snowflake) Experience with successfully navigating and leading change in complex organizations. Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at . About Cengage Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company’s discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 15% Annual: Individual Target $88,600.00 - $115,000.00 USD Cengage, a global edtech company, supports learners, educators and institutions across more than 100 countries. With products serving nearly 16 million digital users across the Higher Education, School, Work and English Language Learning markets, we’ve built a learning ecosystem that connects education to employment. We combine trusted content, AI-powered insights and scalable digital platforms to power learning for every future and drive meaningful outcomes at every stage of the learning journey. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.