Sales Coordinator role supporting the windows division of a £multibillion plastics manufacturer with close to 200 locations worldwide, based near Manchester. You'll handle customer enquiries and order processing, coordinate deliveries with plants/warehouses, and provide admin support to the sales team. Standout perks include an internal training academy plus access to external training and supported education.
- Pension scheme
- Internal training academy
- Cycle to Work scheme
Your Role: As a Sales Coordinator within the windows division, your duties will include:
Being the first point of contact for customers for order processing and dealing with enquiries Liaising with customers along with the manufacturing plants and warehouses to ensure products are delivered as and when required Ensuring the right level of customer care standards are met Providing administrative support to the sales team Liaising with Credit Control to keep customer accounts up to date Developing business relationships with both new and existing customers by phone using your proven telephone techniques Processing customer claims Supporting the windows Division’s sales strategy General administration As a Sales Coordinator you’ll have the following experience:
Previous experience in a sales coordinator/sales support or similar role Good telephone manner with ability to build rapport quickly and easily Computer literate with excellent communication skills, hardworking and conscientious Confident supporting both customers and external sales team Knowledge of construction industry products is an advantage, but not essential as full training will be provided Good standard of education Excellent organisational skills and the ability to self-motivate Ability to work on your own initiative as well as part of a team within a busy customer-orientated sales office
Benefits
Excellent salary depending on experience 37.5 hours per week Monday to Friday Time off in lieu Pension scheme Free flu jabs Health & wellbeing Option to buy and sell holiday Cycle to Work scheme Long service awards Company rewards platform Employee assistance programme Internal training academy Access to external training and supported education Social culture and events Sales Coordinator
Irlam, Greater Manchester
Excellent salary depending on experience + excellent benefits