Sales Keyholder Full Time

I’ve had the joy of building Sézane alongside you - the first French fashion brand born online, rooted in quality, creativity, and intention. Sézane is more than a fashion brand. It’s a story of life - mine, yours, and all those who shape it every day." - To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be. We are seeking the talents of a Keyholder to contribute to the next chapter of Sézane’s Ensuring a Unique Customer Experience Within Your Appartement Make the customer the priority of the Appartement ; Guarantee a personalized welcome to all our customers and optimal customer service ; Direct solutions for both Appartement and web (omnichannel approach) ; Share your product knowledge and sales techniques with educational skills to both customers and team members ; Provide recommendations and constructive suggestions to Managers based on your knowledge, customer needs, your expertise, and team insights ; Ensure quality concierge service by following the relevant procedures.

Have a comprehensive view of the floor to ensure an optimal customer experience ; Be available to all team members through your presence on the floor ; Generate enthusiasm and passion through team activities, morning briefings, and information sharing ; Ensuring The Brand Image Ensure teams properly embody the brand (Dress code/Attitude) ; Participate in new collection implementation and training ; Ensure merchandising standards are maintained throughout the day ; Ensuring Operations And Efficiency Plan and organize store activity (daily schedule) ; Master Sézane policies, standards, and procedures ; Apply and enforce operational processes, particularly point of sale management (opening and closing) ; Manage specific processes (returns, exchanges, order pick-ups) ; Train team members on point of sale use, related procedures, and best practices to offer the best Customer Experience ; Prevent inventory shrinkage. Passionate about retail, you are committed to satisfying your customers through your sense of service and generosity ; Through your demeanor and proactivity, you are a conductor in the field and enjoy guiding your team by example ; You are skilled at supporting and developing your team members to ensure optimal customer service ; You are an agile person with a dynamic personality to successfully carry out all these missions. $religious beliefs or sexual orientation.