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AI summary
Site Manager role running day-to-day operations for Thoroughbred Express Auto Wash, overseeing sales, customer service, staffing, and site standards. You'll lead, hire and develop the team while driving profitability and sales growth, with a hands-on element including preventative maintenance. Standout perks include quarterly/milestone/competition bonuses plus unlimited commissions and tips.
Key skills
Retail site managementTeam leadership and performance managementHiring, interviewing and training staffSales strategy and driving profitabilityInventory managementEmployee schedulingCustomer service managementPreventative maintenance (tunnel equipment)Safety protocol complianceCommunication and interpersonal skills
Salary not listed — comparable Site Manager/retail operations roles in Kentucky typically pay around $45k–$65k base, often with bonus/commission on top.
You'll thrive here if you’re a hands-on retail leader who can motivate a team, deliver excellent customer service, and consistently drive sales and profitability.
Why apply
Quarterly, milestone and competition bonuses
Unlimited commissions and tips
Medical, dental and vision (full time)
As the Site Manager, you must exhibit strong leadership and team management skills to effectively motivate and manage your team. Your responsibilities include ensuring the store operates smoothly and efficiently while providing exceptional customer service. Leading by example, you will set the standard for excellence in customer service, sales, and team management. Your objectives include increasing profitability and driving sales growth. Furthermore, excellent communication and interpersonal skills are essential to maintaining positive relationships with customers, vendors, and employees. You must also have a thorough understanding of sales and inventory management and be capable of developing and implementing strategies to boost profitability and sales growth.
Supervisory Responsibilities
Recruits, interviews, hires, and trains new staff in the department.
Oversee the daily workflow of the site.
Provides constructive and timely performance evaluations.
Handles discipline and termination of employees in accordance with company policy.
Setting clear expectations by outlining tasks, goals, and deadlines for team members.
Regularly checking in on progress and providing constructive feedback.
Encouraging collaboration, recognizing achievements, and addressing any conflicts promptly.
Key Duties and Responsibilities
Manage and oversee all aspects of the store's daily operations, including but not limited to sales, customer service, inventory management, and employee scheduling.
Develop and implement strategies to increase sales and profitability.
Ensure that the store is clean, organized, and well-maintained at all times.
Train, motivate, and manage a team of sales associates to provide exceptional customer service and achieve sales goals.
Perform preventative maintenance on the tunnel equipment and general facilities maintenance.
Maintain a positive and professional relationship with customers, vendors, and employees.
Exemplifies a strong safety mindset and strict adherence to protocols.
Performs other duties as assigned.
Job Qualifications
Associate's degree in business administration or related field
3+ years of experience in retail management
Proven track record of achieving sales targets and increasing profitability
Strong leadership and team management skills
Excellent communication and interpersonal skills
Additional Benefits:
Quarterly Bonuses
Milestone Bonuses
Competition Bonuses
Unlimited Commissions
Tips
Employee Recognition
Medical, Dental and Vision for Full Time Employees
Paid Time Off + Holiday Pay for Full Time Employees
