Retail Shift Supervisor role leading day-to-day store operations, customer service, staffing, and employee coaching/discipline. You’ll join MERS/Missouri Goodwill Industries, a mission-driven thrift retail organisation, supporting donors, shoppers, and team retention. Standout perks include up to $500/month bonus plus medical/dental/vision and multiple retirement plan options.
- Up to $500 monthly bonus
- Medical, dental and vision benefits
- Retirement plans with employer match
25% Position Type:
Hourly Full-Time Hourly Rate:
$19.50 Bonus Potential:
Up to $500/month
MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Shift Supervisor to join our OFallon IL Store team! and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.
No degree is required. High School Diploma/GED preferred. ~1 year of retail management experience or previous Goodwill Retail or Warehouse experience is required. ~ Excellent interpersonal and communication skills, including customer service, conflict resolution, and teamwork. ~ Comfortable with workplace technology like registers, scheduling, and inventory management software.
Provide superior internal and external customer service to ensure repeat donors, shoppers, and staff retention and de-escalate customer dissatisfaction quickly and effectively. Coach and counsel employees concerning the performance of their job duties, including discipline up to and including termination. Helps to identify and recommend employees with proven performance for advancement. Safeguards company property and personal information from harm, damage, or theft. Reports any theft, misappropriation, unethical/inappropriate behavior, or unauthorized possession of company property to a member of management, Human Resources, or Risk Management. Must read, follow, model, and enforce all agency policies, procedures, and values. Utilizes efficient staffing methods to ensure the store is staffed appropriately. Audits, edits, and approves payroll. Eliminates wasteful practices through process improvement. Monthly Bonus up to $500.00 ~ Individual and family medical benefits for full-time employees working 30 or more hours per week. ~ Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week. ~ Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week. ~403(B) Retirement on date of hire for employees working 20 or more hours per week. ~403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week. ~401(A) Retirement on date of hire for employees working 20 or more hours per week. ~ Employee store discount ~ Paid holidays ~ Flexible Schedules ~ Career Growth Opportunities
MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.