JLL empowers you to shape a brighter way. Our people at JLL are shaping the
future of real estate for a better world by combining world class services,
advisory and technology for our clients. We are committed to hiring the best,
most talented people and empowering them to thrive, grow meaningful careers and
to find a place where they belong. Whether you’ve got deep experience in
commercial real estate, skilled trades or technology, or you’re looking to apply
your relevant experience to a new industry, join our team as we help shape a
brighter way forward. What this job involves: Join our HR Operations team as a
Performance Coach, where you'll play a pivotal role in delivering exceptional
employee experiences across the performance services lifecycle. You'll
collaborate closely with HR Business Partners and Centers of Excellence to
ensure consistent, compliant, and compassionate handling of critical employee
matters. What your day-to-day responsibilities will look like: Manager
Capability Development & Coaching: • Deliver end to end targeted coaching and
training to managers on performance services best practices and feedback
delivery techniques • Assist managers with drafting and executingwritten
warnings, clarifications of expectations, performance plans and executing
terminations. In addition, assist managers with reductions in force. • Provide
individual mentoring and skill-building support to managers to improve their
performance services capabilities Collaboration with Performance Services
Partners • • Effectively partner with employee relations, legal and HR partners
to resolve performance services issues Operational Excellence and Performance
Tools: • Utilize Workday process documentation to ensure performance services
consistency • Utilize performance services tools including CAI to help managers
role play and execute difficult conversations • Support Workday system upgrades
and process enhancements by testing functionality, gathering user feedback, and
recommending improvements Internal Performance Analytics & Continuous
Improvement • Utilize Workday data and advanced analytics to generate actionable
insights on performance trends, operational efficiency, and organizational
capability gaps • Present findings and improvement recommendations to
stakeholders using data visualization and business intelligence tools Compliance
& Quality Assurance: • Ensure all performance services activities maintain 100%
compliance with federal, state, and local regulations while optimizing
operational efficiency • Support conflict resolution processes by providing
thorough documentation, analysis, and evidence-based recommendations
Qualifications
Experience: 5+ years of HR experience with demonstrated success
in performance services, process improvement, or operational roles focusing on
performance excellence Core Competencies: • Proven experience in performance
services and operational excellence • Strong project services skills and the
ability to simplify the complex • Knowledge of performance services
methodologies, and compliance frameworks Technical & Communication Skills:
Proficiency in Workday, Excel and data analysis tools, combined with excellent
coaching, presentation, and stakeholder services abilities This position does
not provide visa sponsorship. Candidates must be authorized to work in the
United States without sponsorship. Estimated compensation for this position:
90,000.00 – 122,700.00 USD per year This range is an estimate and actual
compensation may differ. Final compensation packages are determined by various
considerations including but not limited to candidate qualifications, location,
market conditions, and internal considerations. Location: On-site –Charlotte,
NC, Chicago, IL, Dallas, TX, Houston, TX If this job description resonates with
you, we encourage you to apply, even if you don’t meet all the requirements.
We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth: JLL
recognizes the impact that the workplace can have on your wellness, so we offer
a supportive culture and comprehensive benefits package that prioritizes mental,
physical and emotional health. Some of these benefits may include: 401(k) plan
with matching company contributions Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early
access to earned wages through Daily Pay At JLL, we harness the power of
artificial intelligence (AI) to efficiently accelerate meaningful connections
between candidates and opportunities. Using AI capabilities, we analyze your
application for relevant skills, experiences, and qualifications to generate
valuable insights about how your unique profile aligns with the specific
requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle
(JLL), together with its subsidiaries and affiliates, is a leading global
provider of real estate and investment management services. We take our
responsibility to protect the personal information provided to us seriously.
Generally the personal information we collect from you are for the purposes of
processing in connection with JLL’s recruitment process. We endeavour to keep
your personal information secure with appropriate level of security and keep for
as long as we need it for legitimate business or legal reasons. We will then
delete it safely and securely. For more information about how JLL processes your
personal data, please view our Candidate Privacy Statement. For additional
details please see our career site pages for each country. For candidates in the
United States, please see a full copy of our Equal Employment Opportunity policy
here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is
committed to working with and providing reasonable accommodations to individuals
with disabilities. If you need a reasonable accommodation because of a
disability for any part of the employment process – including the online
application and/or overall selection process – you may email us at
. This email is only to request an accommodation. Please
direct any other general recruiting inquiries to our Contact Us page > I want to
work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are
not an absolute bar to employment. Pursuant to Illinois Law, applicants are not
obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background
check for any convictions directly related to its duties and responsibilities.
Only job-related convictions will be considered and will not automatically
disqualify the candidate. California Residents only If you are a California
resident as defined in the California Consumer Privacy Act (CCPA) please view
our Supplemental Privacy Statement which describes your rights and disclosures
about your personal information. If you are viewing this on a mobile device you
may want to view the CCPA version on a larger device. Pursuant to the Los
Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for
employment all qualified Applicants, including those with Criminal Histories, in
a manner consistent with the requirements of applicable state and local laws,
including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for
employment qualified applicants with arrest and conviction records. Accepting
applications on an ongoing basis until candidate identified. Activate your
Personal Job Alerts now and receive opportunities as soon as they are
advertised. If you're a current JLL employee, please apply using the Internal
Career Site At JLL, we give you the opportunity, knowledge and tools to own your
success, because we value what makes each of us unique. We help our people
thrive, grow meaningful careers and find a place where they belong. Together, we
strive to be exceptional and shape a better world. For over 200 years, JLL
(NYSE: JLL), a leading global commercial real estate and investment management
company, has helped clients buy, build, occupy, manage and invest in a variety
of commercial, industrial, hotel, residential and retail properties. A Fortune
500® company with operations in over 80 countries around the world, our
employees bring the power of a global platform combined with local expertise.
Driven by our purpose to shape the future of real estate for a better world, we
help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand
name, and a registered trademark, of Jones Lang LaSalle Incorporated. For
further information, visit jll.com.
