Wellness Outreach Specialist role with MJHS (Elderplan/HomeFirst managed care plans), focused on member outreach, education, and events to improve health outcomes for Medicare/Medicaid members. You'll run outreach activities, special events, programs, and presentations, and support the Senior HEDIS Coordinator during HEDIS season. Standout perk: opportunity to make a direct impact on members' quality of life in a non-clinical role.
- Improve health outcomes for members
- Run outreach events and presentations
- Support HEDIS season initiatives
The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. Even in a non-clinical role, Elderplan employees have an opportunity to make a positive impact on the quality of our health plan members' lives.
The Wellness Outreach Specialist plays an integral role in improving the health outcomes of Elderplan members. The Specialist is responsible for facilitating and implementing outreach activities, special events, programs, and presentations which support member education and health plan awareness. The Specialist also supports the Senior HEDIS Coordinator during Hedis season.
- High school Diploma or equivalent, required; Bachelor's degree, preferred
- Previous (3-5 years) customer service experience required
- Previous experience working with the Medicare population preferred
- Basic knowledge of Microsoft Word, Microsoft Excel, RightFax, Care Management System
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