AI summary
Account Executive/Account Manager role on Instacart’s Advertiser Success team, focused on creating, optimizing and growing ecommerce ad campaigns for CPG advertisers through insights, performance storytelling and upsells. Instacart is a leading grocery delivery and ecommerce platform. Standout perk: Flex First remote working with sales incentives and equity.
Key skills
Account management (CPG advertisers/agencies)Ecommerce campaign management and optimizationUpselling and quota managementSalesforceTableauMicrosoft ExcelGoogle Workspace (Gmail, Docs, Sheets, Slides)Paid search and display advertisingData analysis and performance reporting/storytelling
Salary not listed — base pay varies by permanent location; includes a Sales Incentive Plan (variable comp) plus new-hire equity and annual refresh grants.
You'll thrive here if you can independently run high-tempo client relationships, turn campaign data into clear performance narratives, and drive growth through optimizations and upsells.
Why apply
- Flex First remote working
- Sales Incentive Plan (variable pay)
- Equity grant plus refresh grants
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. Instacart is a Flex First team
Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
The Advertiser Success Team is a collaborative, empowered and solution-oriented team focused on being customer obsessed with CPG advertisers. Under the Advertiser Success Team, the Campaign Management and Account Management teams create, manage, and grow ecommerce campaigns through sharing reporting and insights with advertisers. We are looking for an experienced Account Manager who can support and drive high valued performance results for Instacart’s ad products through optimizations and upsells while communicating the value of Instacart to partners.
Collaborate with the Sales Team to build trusted CPG Client and Agency relationships
Lead CPG cadence calls utilizing data visualization to present a story around campaign performance
Acts as the voice of the customer, proactively advocate product enhancements to internal stakeholders
Serve as a product expert, has deep understanding of ad products with the ability to communicate how products operate and serve to advertisers
Participates in cross functional projects, provides thought leadership and feedback
Contributes in gap to goal planning and manages quota over multiple business units
Actively engage in Advertiser Success team activities including opportunities to lead projects and participate in team wide programs
Undergraduate college degree required (BA/BS degree in business, advertising, commerce, digital marketing or related field is preferred)
4-6+ years of similar work experience
Proven track record of building strong customer relationships
Familiarity with Microsoft Excel, Google Drive (GMail, Docs, Sheets and Slides), Salesforce and Tableau. Knowledge of paid search, display, account management, ad serving, CPG or e-commerce
Ability to work independently, manage multiple priorities and take initiative in a high paced environment
High attention to detail, exceptional organizational skills and creative problem solver
Comfortable analyzing data with the ability to interpret and tell a story in a client-facing role
#LI-Remote
This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
This role also includes a Sales Incentive Plan. The cash variable incentive target is based on individual sales performance. Payout terms will be based on the Sales incentive Plan for this role. Sales incentive pay is contingent on performance and paid in accordance with the terms of the applicable Sales Incentive Plan
Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants.
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. Instacart is a Flex First team
Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
The Advertiser Success Team is a collaborative, empowered and solution-oriented team focused on being customer obsessed with CPG advertisers. Under the Advertiser Success Team, the Campaign Management and Account Management teams create, manage, and grow ecommerce campaigns through sharing reporting and insights with advertisers. We are looking for an experienced Account Manager who can support and drive high valued performance results for Instacart’s ad products through optimizations and upsells while communicating the value of Instacart to partners.
Collaborate with the Sales Team to build trusted CPG Client and Agency relationships
Lead CPG cadence calls utilizing data visualization to present a story around campaign performance
Acts as the voice of the customer, proactively advocate product enhancements to internal stakeholders
Serve as a product expert, has deep understanding of ad products with the ability to communicate how products operate and serve to advertisers
Participates in cross functional projects, provides thought leadership and feedback
Contributes in gap to goal planning and manages quota over multiple business units
Actively engage in Advertiser Success team activities including opportunities to lead projects and participate in team wide programs
Undergraduate college degree required (BA/BS degree in business, advertising, commerce, digital marketing or related field is preferred)
4-6+ years of similar work experience
Proven track record of building strong customer relationships
Familiarity with Microsoft Excel, Google Drive (GMail, Docs, Sheets and Slides), Salesforce and Tableau. Knowledge of paid search, display, account management, ad serving, CPG or e-commerce
Ability to work independently, manage multiple priorities and take initiative in a high paced environment
High attention to detail, exceptional organizational skills and creative problem solver
Comfortable analyzing data with the ability to interpret and tell a story in a client-facing role
#LI-Remote
This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
This role also includes a Sales Incentive Plan. The cash variable incentive target is based on individual sales performance. Payout terms will be based on the Sales incentive Plan for this role. Sales incentive pay is contingent on performance and paid in accordance with the terms of the applicable Sales Incentive Plan
Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants.