Job Description
This position is responsible for standard level work supporting
information technology application(s) through planning, designing, implementing,
maintaining, and providing ongoing optimization and support. (e.g., electronic
health records, registration, scheduling, billing and collections, lab and
pathology, radiology, picture archiving and communications (PACS),
cardiovascular, pharmacy, home care, long term care, population health, consumer
and patient facing technologies, enterprise resource planning, workforce
scheduling, time and attendance, customer relationship management) We are
committed to offering flexible work options where approved and stated in the job
posting. However, we are currently not considering candidates who reside or plan
to reside in the following states: California, Connecticut, Hawaii, Illinois,
Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Vermont,
Washington. This position is fully remote. Some travel may be required. *Prefer
candidates with experience in Epic, Revenue Cycle, Remittance & Posting. Hiring
for staff & senior level Application Analysts. Please see Sr. Level Job summary,
description, qualifications & pay range below. Please note: Sr. level positions
may be offered based off of years of relative experience. The staff Analyst is
responsible for providing technical support, configuration, and maintenance for
various healthcare applications and their technologies throughout their
lifecycle (e.g., selection, implementation, support, archival and
decommissioning). The staff analyst may also manage small projects related to
these applications and their technologies. As appropriate, the role will
maintain necessary certifications (e.g., Epic). Essential functions are
performed independently under minimal supervision and direction, caregiver
performs standard duties with minimal supervision Essential Functions • Provides
support to Stakeholders through analyzing and diagnosing problems to determine
resolution • Gathers, validates, and translates technological requirements into
design and development specification while providing product management •
Configures, test, installs, implements, monitors, and maintains common and
complex systems (applications, workflows, processes hardware, etc.) • Documents
and recommends workflow changes and technical/functional designs needed to
support the business requirements. • Partners with external vendors to support
related third-party applications including integration/implementation, support,
and troubleshooting • Solves common issues, incidents, and problems according to
agreed upon service levels and according to department standards. • Serve as PM
and complete PM functions for small to mid-size projects with multiple teams •
Collaboratively works with peers, internal and external stakeholders, and
vendors • Follows documentation and change management standards. • Participates
in development of training and knowledge-based materials for use by peers,
end-users, and other team members. • Configures and integrates electronic and
mechanical hardware with software products to meet the functional criteria of
client specifications • Develop and understands business reporting needs for end
users • Participates in on-call and command center responsibilities, if
applicable • Assists in developing and maintaining testing plans and scripts to
verify system outputs and system integrity • Attends and participates in team,
project and department meetings to increase awareness and information flow •
Work with project requestor to complete the minimum viable product of a demand
in ServiceHub • Request resources for projects and enhancement work using
ServiceHub Resource Plan process Skills Proficiency in Microsoft Office Suite
programs, Excel (pivot tables), Visio, Project, PowerPoint, Word Possesses
in-depth business and application knowledge and experience Knowledge of system
analysis and operating systems Skilled in assessing needs and determining
through documentation what the best approach might be Skilled at problem
definition and data collection by establishing facts, drawing valid conclusions
Ability to read, analyze, and interpret general industry periodicals,
professional journals, technical procedures, or governmental regulations Ability
to write correspondence, and process documents Preferred Qualifications
EDUCATION: Bachelor's degree is preferred in information technology, healthcare,
business, or related field. Additional relevant experience may substitute for
lack of education upon Supervisory and HR approval OR EXPERIENCE: Two (2) years
of work experience, or actively working towards a bachelor's degree with 4
years' experience working within a related area. • Will be required to certify
on one or more Epic applications and maintain certification Requirements •
Operate computers and other IT equipment requiring the ability to move finger
and hands • See and read computer monitors and documents • Remain sitting or
standing for long periods of time to preform work Application Analyst Senior:
The senior analyst is responsible for providing advanced technical support,
configuration, integration, and maintenance for various healthcare applications
and their technologies throughout their lifecycle (e.g., selection,
implementation, support, archival and decommissioning). The senior analyst may
also manage small and mid-sized projects related to these applications and their
technologies and will help plan and execute projects. The senior analyst will
mentor other analysts and is expected to contribute to the development of best
practices and standards for application configuration, deployment, support,
archival, and decommissioning. Essential functions are performed independently
under minimal supervision and direction, caregiver performs standard duties with
minimal supervision Essential Functions • Documents and recommends workflow
changes and technical/functional designs needed to support the business
requirements. • Partners with external vendors to support related third-party
applications including integration/implementation, support, and troubleshooting
• Solves common and complex issues, incidents, and problems according to agreed
upon service levels and according to department standards. • Serve as PM and
complete PM functions for mid-size projects with multiple teams • Performs
quality review of team build • Collaboratively works with peers, internal and
external stakeholders, and vendors • Follows documentation and change management
standards. • Participates in development of training and knowledge-based
materials for use by peers, end-users, and other team members. • Oversees
configuration of electronic and mechanical hardware with software products to
meet the functional criteria of client specifications • Develop and understands
business reporting needs for end users • Participates in on-call and command
center responsibilities • Develops and maintains comprehensive testing plans and
scripts to verify system outputs and system integrity • Attends and participates
in team, project and department meetings to increase awareness and information
flow • Works with requestor to understand the problem, creating a clear and
defined objective for the project and then completes the business case
documentation • Help stakeholder complete ROI, benefit plan KPI, leading and
lagging measures, if applicable. • Aggregate applicable resource group forecasts
to roadmap new projects to be used in subcommittees/workgroups. Ensure that
resources are available to work on priorities and align to appropriate
strategies. • Aggregate of equipment/hardware/data connection forecasts and
mapping of new construction/reconstruction projects, create cost estimates and
comparisons of new construction and reconstruction projects and assists with
application assessment of new construction and reconstruction projects, if
applicable • Provides Capital Planning with cost of equipment, infrastructure
information. Leads in procurement and coordination of DTS equipment of
construction and reconstruction project. Supply field teams with lists and
mapping of equipment and data connections for projects, if applicable Skills
Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio,
Project, PowerPoint, Word Possesses in-depth business and application knowledge
and experience Knowledge of system analysis and operating systems Skilled in
assessing needs and determining through documentation what the best approach
might be Skilled at problem definition and data collection by establishing
facts, drawing valid conclusions Ability to read, analyze, and interpret general
industry periodicals, professional journals, technical procedures, or
governmental regulations Ability to write reports, correspondence, and process
documents Ability to effectively present information and respond to inquiries or
complaints from employees, managers, directors, senior leaders, and the general
public Demonstrates knowledge of project management and control Preferred
Qualifications EDUCATION: Bachelor's degree is required in information
technology, healthcare, business, or related field. or, actively working towards
a Bachelor's Degree with nine years of professional experience Additional
relevant experience may substitute for lack of education upon Supervisory and HR
approval OR EXPERIENCE: Four (4) years of work experience, or actively working
towards a Bachelor's Degree with six years of experience in related areas • Will
be required to certify on one or more Epic applications and maintain
certification Requirements • Operate computers and other IT equipment requiring
the ability to move finger and hands • See and read computer monitors and
documents • Remain sitting or standing for long periods of time to perform work
Senior Pay Range: 39.57 - 62.29 USD Hourly based on experience. Location: Lake
Park Building Work City: West Valley City Work State: Utah Scheduled Weekly
Hours: 40 The hourly range for this position is listed below. Actual hourly rate
dependent upon experience. $32.10 - $50.57 We care about your well-being – mind,
body, and spirit – which is why we provide our caregivers a generous benefits
package that covers a wide range of programs to foster a sustainable culture of
wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here. Intermountain Health
is an equal opportunity employer. Qualified applicants will receive
consideration for employment without regard to race, color, religion, age, sex,
sexual orientation, gender identity, national origin, disability or protected
veteran status. At Intermountain Health, we use the artificial intelligence
("AI") platform, HiredScore to improve your job application experience.
HiredScore helps match your skills and experiences to the best jobs for you.
While HiredScore assists in reviewing applications, all final decisions are made
by Intermountain personnel to ensure fairness. We protect your privacy and
follow strict data protection rules. Your information is safe and used only for
recruitment. Thank you for considering a career with us and experiencing our
AI-enhanced recruitment process. All positions subject to close without notice.
Headquartered in Utah with locations in six primary states and additional
operations across the western U.S., Intermountain Health is a nonprofit system
of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed
physicians and advanced care providers, a health plan division called Select
Health with more than one million members, and other health services. Helping
people live the healthiest lives possible, Intermountain is widely recognized as
a leader in clinical quality improvement and efficient healthcare delivery. Join
our world-class team and embark on a career filled with opportunities, strength,
innovation, and fulfillment. To find out more about us, head to our career site
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application process, please contact or email
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only and cannot be used to inquire about the status of applications. Introduce
yourself to our Talent Acquisition team and we will get in touch if there is a
role that seems like a good match. Intermountain Health’s PEAK program supports
caregivers in the pursuit of their education goals and career aspirations by
providing up-front tuition coverage paid directly to the academic institution.
The program offers 100+ learning options to choose from, including undergraduate
studies, high school diplomas, and professional skills and certificates.
Caregivers are eligible to participate in PEAK on day 1 of employment. Learn
more. The primary intent of this job description is to set a fair and equitable
rate of pay for this classification. Only those key duties necessary for proper
job evaluation and/or labor market analysis have been included. Other duties may
be assigned by the supervisor. All positions subject to close without notice.
Thanks for your interest in continuing your career with our team!
