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Branch Sales Specialist (Full Time)

8 days ago by Grainger Businesses
  • Salary negotiable
  • Portsmouth, VA, US
  • Full-time
Typical response: within 5 days Secure 1-click apply No spam — we never sell your data
AI summary

Branch Sales Specialist role supporting walk-in customers and branch operations at Grainger, a large MRO distributor serving millions of customers. You'll drive showroom sales, own the end-to-end customer experience (from product selection to loading), and flex into warehouse tasks as needed. Standout perk: benefits start day one plus a 6% company 401(k) contribution with no employee contribution required.

Key skills
Customer service (walk-in/branch)Sales promotions and upsellingOrder entry and order maintenanceWarehouse picking and loadingPowered industrial equipment operationComputer applications navigation (customer-facing & warehouse)Communication across phone/email/in-personManual handling (lift up to 50 lbs)
Pays $21.54–$26.92 per hour (hourly) for the Portsmouth, VA role.
You'll thrive here if you enjoy face-to-face customer service and sales, can multitask between showroom and warehouse work, and lead by example to improve the customer experience.
Why apply
  • Benefits start on day one
  • 6% 401(k) company contribution
  • 18 PTO days plus 6 holidays
Req Number 330529

About Grainger: W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit

Compensation

This position is hourly. The anticipated base pay compensation range for this role is $21.54 to $26.92 per hour.

Rewards and Benefits:

Medical, dental, vision, and life insurance coverage starts on day one of employment. Access to up to 50% of your paycheck based on hours worked before payday. 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, parental leave, and other benefits. Safety shoes provided (where applicable).

For additional information and details regarding Grainger’s benefits, please click on the link below:

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills. The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details:Branch Sales Specialists (full-time, 1st shift, M-F) provide solutions and easily connect with our walk-in customers and helps other team members to do the same. Sales Specialists objective is to maximize sales opportunities, create customer loyalty, and exceed customer expectations by using their guidance, advanced knowledge, and winning attitude. Sales Specialists complete and has responsibility for a variety of branch processes that are important to the branch's operation and overall effectiveness. Sales Specialists will shift focus to perform a variety of warehouse tasks and report to Branch Manager. You Will:

Use inclusive behaviors and use multi-tasking/prioritization to serve as subject matter expert for branch team members Use advanced skills to maximize sales opportunities, take ownership and lead by example with all showroom sales promotions and product specials, and exceed customer expectations Oversee the entire customer experience. This includes appropriate product selection, accurate order entry and maintenance, safely picking product, and safely loading customer vehicle. Learn and easily navigate through several computer applications for customer-facing and warehouse activities Perform actions consistent with branch sales focus to maximize sales opportunities and encourage customer loyalty

You Have:

High School Diploma or equivalent 1+ years of experience in related field Lift up to 50 pounds unassisted and heavier loads with assistance Adapt communication and style to differing audiences whether it is different personality types, other team members, in writing/email, over phone, or in person Operate powered industrial equipment We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

Reference: 22598_2659883973·Original posting
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