AI summary
Customer Service Agent role at SIXT, a globally leading mobility service provider, supporting customers on arrival and managing vehicle return checks to deliver a smooth rental experience. You'll handle receipts/charges, gather feedback, and coordinate vehicle maintenance moves. Standout perk: flexible hours plus comprehensive benefits with a starting pay of $21.25.
Key skills
Customer service (1+ year)Valid driver's license (clean driving record)Vehicle inspection for damageBasic computer navigationMicrosoft OfficeHandling rental charges and receiptsVehicle tagging for maintenance/groundingWorking in various weather conditionsAbility to work day/evening shifts (40 hours/week)Authorization to work in the US (no sponsorship)
Pays a starting salary of $21.25/hour in San Diego for a customer service/operations branch role.
You'll thrive here if you enjoy face-to-face customer interaction, can stay detail-focused around vehicle checks and paperwork, and are flexible with shifts and conditions in a fast-paced branch environment.
Why apply
- Comprehensive benefits package
- Bonus plan based on performance
- Employee-only rental rates and discounts
Company Description
Job Description
Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting salary of $21.25.
YOUR ROLE AT SIXT
You welcome all customers upon arrival and gather feedback to improve their future rental experience
You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels
You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process
You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location
You work in various weather conditions and are willing to take on additional tasks to support business needs
YOUR SKILLS MATTER
Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience
Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship
Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications
Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane
Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus
WHAT WE OFFER
Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future
Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays
Bonus Plan Take advantage of a bonus plan based on performance
Employee Assistance Program Access support whenever needed through our Employee Assistance Program
Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance
Additional Information
All your information will be kept confidential according to EEO guidelines.
About us
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!Department: Branches & Operations Legal Entity: Sixt Rent a Car, LLC.