Customer Service & Sales Assistant role blending frontline customer support with product recommendations and sales goal support. Join J&T GROUP INC in Austin as an on-site, full-time team member with paid training. Standout perk: no experience required with hands-on training and performance-based incentives.
- Paid training and mentorship
- Performance-based incentives and bonuses
- Health, dental and vision insurance
Benefits
Dental insurance Health insurance Vision insurance We are currently seeking a motivated and customer-focused individual to join our team as a Customer Service & Sales Assistant. This role combines customer support and sales responsibilities, making it a great opportunity for individuals who enjoy working with people and want to build a long-term career in customer service, sales, or business development.As a Customer Service & Sales Assistant, you will be responsible for interacting directly with customers, answering questions, resolving concerns, and recommending products or services based on individual needs. This role plays a key part in creating a positive customer experience while supporting overall sales and team goals.
No prior experience is required. We provide comprehensive, hands-on training to ensure your success.
Candidates with backgrounds in retail, restaurant, hospitality, or other customer-facing roles are encouraged to apply.
Responsibilities
Provide professional, friendly, and efficient customer service
Engage with customers to understand their needs and provide appropriate solutions
Promote and recommend products and services based on customer preferences
Build and maintain strong relationships with new and existing customers
Assist customers with inquiries, concerns, and general support
Resolve customer issues in a timely and effective manner
Maintain a strong understanding of products, services, and current promotions
Support daily sales activities and contribute to individual and team goals
Accurately document customer interactions when necessary
Collaborate with team members to ensure a consistent and positive customer experience
Represent the brand in a professional and positive manner at all times
Requirements
Strong communication and interpersonal skills
Positive attitude and customer-first mindset
Comfortable working in a fast-paced, team-oriented environment
Ability to multitask and stay organized
Reliable with strong attendance and time management skills
Willingness to learn and adapt in a dynamic environment
Full-time availability (on-site role)
Previous experience in customer service, retail, restaurant, or hospitality is a plus but not required
What We Offer
Paid training and ongoing mentorship
Hands-on experience in customer service and sales
Opportunities for career growth and advancement
Supportive and collaborative team environment
Full-time position with consistent scheduling
Performance-based incentives and bonus opportunities
Skill development in communication, sales, and business operations