AI summary
Customer Service Representative role handling B2B customer enquiries and order entry for Glaz-Tech Industries, a wholesale glass manufacturer and supplier operating across 7 states. It’s an onsite, full-time, data-entry-heavy position with in-person and phone interactions (not a call center). Standout perks include employer-contributed health insurance plus paid vacation and holidays.
Key skills
Customer service (phone and in-person)B2B order processingData entryComputer proficiencyTyping skillsInterpersonal communicationFollow-up on order statusUsing a tape measureSales calls (prospecting/existing customers)High school diploma or equivalent
Salary not listed — comparable onsite Customer Service Representative roles in Shreveport, LA typically pay around $14–$20/hour depending on experience.
You'll thrive here if you’re a detail-oriented, adaptable customer service professional who’s comfortable with heavy computer-based order entry and daily B2B customer interactions.
Why apply
- Health insurance employer contribution
- Paid vacation and paid holidays
- Company-paid life insurance
Customer Service Representative
Department: Customer Service - No Call Center Type Interactions
In-person, 40 hour a week position (8 Hour Shifts, 30 minute lunches)
Data-Entry Based, Heavy Computer Use, Will Require Tape Measure Use
Order Placement Supervision (Business to Business Relation - No Call Center Type Interactions)
Business Hours: Monday- Friday, 8 a.m.-Glaz-Tech Industries is a wholesale manufacturer and supplier of residential, commercial, & specialty glass with locations across 7 states. We offer the broadest product line in the flat glass industry including low-e products, laminated glass, tempered safety glass, tinted glass, reflective glass, and specializes in the manufacture of thermal efficient insulated glass units (Dual Pane Units).
Competitive Pay with Annual Performance Reviews
Health Insurance With Employer Contribution
Medical, Dental, Vision and Disability Insurance
Company Paid Life Insurance
Paid Vacation and 6 Paid Holidays
Glaz-Tech is looking for a Customer Service Representative. We are looking for a responsible, adaptable, detailed and self-driven individual as a Customer Service Representative for our facility. The job functions include receiving customer calls, data entry of customer’s orders, and working with supervisor to communicate the most accurate information to any customer inquiries or pick-ups.
The Customer Service Representative must possess strong customer service skills and professionalism as they will be working directly with Glaz-Tech customers over the phone and in person on a daily basis.
Training on glass material will be provided.
Answering customer calls and being engaged with customers to understand their glass needs
Following-up with customers on the status of their purchase
Potential to make sales calls to prospective and existing customers
Must possess strong computer and typing abilities
Strong interpersonal and customer service skills
Must be 18 years or older
High School Diploma or equivalent
2 years of Customer Service Experience
Job Type: Full time
Location
2940 Bert Kouns Industrial Loop, Shreveport, LA 71118Department: Customer Service - No Call Center Type Interactions
In-person, 40 hour a week position (8 Hour Shifts, 30 minute lunches)
Data-Entry Based, Heavy Computer Use, Will Require Tape Measure Use
Order Placement Supervision (Business to Business Relation - No Call Center Type Interactions)
Business Hours: Monday- Friday, 8 a.m.-Glaz-Tech Industries is a wholesale manufacturer and supplier of residential, commercial, & specialty glass with locations across 7 states. We offer the broadest product line in the flat glass industry including low-e products, laminated glass, tempered safety glass, tinted glass, reflective glass, and specializes in the manufacture of thermal efficient insulated glass units (Dual Pane Units).
Competitive Pay with Annual Performance Reviews
Health Insurance With Employer Contribution
Medical, Dental, Vision and Disability Insurance
Company Paid Life Insurance
Paid Vacation and 6 Paid Holidays
Glaz-Tech is looking for a Customer Service Representative. We are looking for a responsible, adaptable, detailed and self-driven individual as a Customer Service Representative for our facility. The job functions include receiving customer calls, data entry of customer’s orders, and working with supervisor to communicate the most accurate information to any customer inquiries or pick-ups.
The Customer Service Representative must possess strong customer service skills and professionalism as they will be working directly with Glaz-Tech customers over the phone and in person on a daily basis.
Training on glass material will be provided.
Answering customer calls and being engaged with customers to understand their glass needs
Following-up with customers on the status of their purchase
Potential to make sales calls to prospective and existing customers
Must possess strong computer and typing abilities
Strong interpersonal and customer service skills
Must be 18 years or older
High School Diploma or equivalent
2 years of Customer Service Experience
Job Type: Full time