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AI summary
Onsite Customer Support Services Technician role at CSL Plasma, helping run safe, accurate plasma donation (pheresis) sessions by preparing donors/equipment and recording events and usage in electronic systems. You'll support a large global plasma donation network focused on manufacturing lifesaving therapies. Standout perk: mission-driven work supporting plasma-derived medicines.
Key skills
Pheresis process supportUse of PDA for incident loggingElectronic donor information management systemsAccurate data entry and documentation (SOP adherence)Basic math calculationsHealth Safety & Environmental (HSE) complianceOSHA safety complianceMedical/healthcare environment experienceBilingual communication (may be required)
Salary not listed — comparable Columbus, OH plasma center/medical support technician roles typically pay about $16–$22/hour depending on shift and experience.
You'll thrive here if you’re safety- and detail-focused, comfortable working onsite with donors and equipment, and can reliably document processes and events in electronic systems.
Why apply
Mission: lifesaving plasma-derived therapies
Work within large donation network
Inclusion and belonging focus
Responsible for preparing the donor, donor area and equipment for the pheresis process. • Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. • Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). • Understands the policies and procedures associated with hyper immune programs at the center if applicable. • Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. • Qualifications: • High school diploma or equivalent required • Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. About CSL Plasma CSL Plasma operates one of the world’s largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. Learn more about CSL Plasma here
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You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit
CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please click here.
