Handle repair disputes with national account vendors * Validating parts pricing and labor times * Guarantee vehicle repairs adhere to company policies and address safety Efficiently drive down vendor cycle time to minimize out of service days * Handle phone calls related to vehicles experiencing extensive down time * Handle phone calls, emails, and chats * Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid
Ability to work remote * Fleet experience preferred * Automotive vehicle repair background * Computer literate * Customer service * Remote Work * Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching * Employee Assistance Program for employees & family * Educational Reimbursement & Discounts * Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, worldwide airport general use vehicle rental companies, and the Hertz brand is At Hertz, we champion and celebrate a culture of diversity and inclusion. EOE, including disability/veteran