Designer & UX Researcher

At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. Cengage is seeking a Principal UX Designer to shape and elevate our web and digital experience through strong product thinking, design craft, and a focus on systems thinking and future-oriented experiences. In this role, you will define Web experience and strategy across complex systems, bringing clarity to ambiguity and translating business and product needs into intuitive, scalable solutions. You will operate across strategy and execution, helping teams move from vision to high-quality outcomes. Define and drive Web experience strategy across key product areas, shaping direction and guiding high-impact decisions Translate complex business, marketing and product requirements into clear, scalable, and forward-thinking user experiences Use data, research, and experimentation to inform decisions and continuously innovate and improve experiences Apply modern tools, including AI, to accelerate and reimagine how we design and build Lead end-to-end design work, from discovery through delivery, ensuring quality and cohesion across the experience Operate at both strategic and executional levels, contributing hands-on design while guiding broader direction Experience building and scaling experimentation programs, including hypothesis development, success metrics definition, and A/B or multivariate testing frameworks 8+ years of experience in UX, Web Strategy, web and product design with deep expertise across UX, UI, and research ~ Consistent track record of driving ground-breaking change in web or platform experiences ~ Strong ability to influence cross-functional partners and shape marketing, product, engineering, and business roadmaps through design leadership ~ Strong portfolio demonstrating end-to-end web design work and measurable business impact ~ Proficiency in demonstrating data, analytics, and user research to inform decisions and optimize outcomes ~ Experience with front-end development (HTML, CSS, JavaScript) and strong collaboration with engineering teams ~ Experience using innovative tools and workflows, including AI, to design, prototype, and build more efficiently

Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. Individual Target $With products serving nearly 16 million digital users across the Higher Education, School, Work and English Language Learning markets, we've built a learning ecosystem that connects education to employment. We combine trusted content, AI-powered insights and scalable digital platforms to power learning for every future and drive meaningful outcomes at every stage of the learning journey. Be aware, there has been an increase of targeted recruitment

scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended.