The Sales Supervisor, (known in our stores as a Shift Lead), works with the Store Manager and Assistant Store Manager to exceed customer expectations, build a high-energy store environment, and uphold the standards that define a 5.11 store. You’ll lead by example, tackle challenges head-on, and support your team in delivering exceptional customer experiences. This role is a great opportunity to step into leadership, grow your skills, and make a visible impact in a fast-paced, results-driven environment.
What You’ll Do:
Deliver an exceptional 5.11 EDGE customer experience. Foster a customer-first culture of teamwork and continuous improvement. Support merchandising, stock organization, and visuals. Maintain high standards throughout the store, ensuring customer focus,
compliance, and operational excellence.
What We’re Looking For:
* Retail or customer service experience, preferably in specialty or performance-driven retail. Empowered, enthusiastic, and eager to learn. A drive for teamwork, problem-solving, and maintaining high standards. Passion for tactical, outdoor, or fitness gear.
Perks & Opportunities:
Employee discounts on 5.11 gear. Health, dental, and vision insurance. Flexible schedule and supportive team environment. Opportunities to learn, grow, and advance within the company. A workplace built on purpose, performance, and adventure.
Pay Range: $14.50-$17.00 per hour
5.11 offers a best-in-class benefits program including: medical, dental and vision insurance; a 401(k) program with employer match; employer-paid basic life and AD&D insurance. Additionally, employees can choose from several voluntary benefits including: Hospital Indemnity/Accident insurance; Flexible Spending Account/Health Saving Account; Employee Assistance Program; Paid Time Off/Paid Holidays/Sick Time; Casual Dress Code; and Employee Discounts.
*If you are a regular full-time employee working at least 30 hours per week, you and your eligible dependents may participate in 5.11’s benefits program.*
You can find out what personal information we collect, correct any inaccuracies, or ask us to delete your personal information (with some exceptions). To check out our policy, click HERE [ If you want to make a request about your personal data, CLICK HERE. [