AI summary
Senior Manager, Corporate Strategy role shaping Freshworks’ direction through high-priority strategic initiatives, partnering across Product, Sales, Finance, and Operations. Freshworks is a SaaS company building uncomplicated CX and EX service software trusted by 72,000+ customers. Standout perks include bonus eligibility plus potential equity/ESPP and flexible PTO in a hybrid San Mateo setup (3 days in office).
Key skills
Management consulting experience (MBB or equivalent)Corporate strategyMarket and competitive analysisFinancial modelingBusiness case developmentScenario modeling and investment evaluationStrategic planning cyclesStakeholder management (cross-functional)Slide-building / executive presentationsSaaS business understanding
Salary not listed — comparable Senior Manager/Corporate Strategy roles in the San Mateo Bay Area often pay roughly $170k–$230k base, plus bonus and potential equity (role states target bonus and bonus/equity may be available).
You'll thrive here if you’re a structured, analytically rigorous ex-consultant/strategy operator who can build compelling business cases and influence cross-functional leaders in a fast-paced SaaS environment.
Why apply
- Hybrid schedule: 3 days onsite
- Target bonus; bonus/equity possible
- Equity + ESPP and flexible PTO
To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Business software has become a blocker instead of ways to get work done.
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. The Senior Manager, Corporate Strategy is a critical member of Freshworks' global strategy team, supporting high-priority initiatives that shape the company's direction. The role partners closely with Strategy leadership and cross-functional stakeholders across Product, Sales, Finance, and Operations.
You'll develop business cases, conduct market and competitive analysis, and support the execution of strategic programs that matter.
Support strategic projects that address key company priorities, providing analysis, insights, and clear recommendations.
Work closely with Strategy leadership and cross-functional stakeholders to frame problems, gather data, and develop fact-based solutions.
Conduct market, competitive, and financial analysis, including building business cases, scenario models, and investment evaluations.
Assist in the creation of board-level, investor-facing, and internal strategy materials that communicate Freshworks' narrative and priorities.
Collaborate with partners across geographies and functions to ensure alignment, clarity, and project momentum.
Contribute to operational deep-dives, opportunity sizing, and strategic planning cycles.
Bring structure, analytical rigor, and strong communication to complex business problems.
4-6 years of experience in management consulting (MBB or equivalent strongly preferred), corporate strategy, or business operations
MBA preferred; we welcome both post-MBA and strong undergraduate consulting track records
Strong analytical and problem-solving skills with the ability to interpret data, develop insights, and influence decisions
Financial modeling and business case development capabilities
Experience working in or supporting SaaS technology businesses preferred
Ability to operate in a dynamic, fast-paced environment and work across multiple projects simultaneously
Excellent communication, slide-building, and stakeholder management skills
This is a hybrid role that will be based in San Mateo, CA, and requires an in-office presence three days per week (Tuesday - Thursday).
This role is also eligible for a target bonus.
Bonus/equity may be available. Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. The Senior Manager, Corporate Strategy is a critical member of Freshworks' global strategy team, supporting high-priority initiatives that shape the company's direction. The role partners closely with Strategy leadership and cross-functional stakeholders across Product, Sales, Finance, and Operations.
You'll develop business cases, conduct market and competitive analysis, and support the execution of strategic programs that matter.
Support strategic projects that address key company priorities, providing analysis, insights, and clear recommendations.
Work closely with Strategy leadership and cross-functional stakeholders to frame problems, gather data, and develop fact-based solutions.
Conduct market, competitive, and financial analysis, including building business cases, scenario models, and investment evaluations.
Assist in the creation of board-level, investor-facing, and internal strategy materials that communicate Freshworks' narrative and priorities.
Collaborate with partners across geographies and functions to ensure alignment, clarity, and project momentum.
Contribute to operational deep-dives, opportunity sizing, and strategic planning cycles.
Bring structure, analytical rigor, and strong communication to complex business problems.
4-6 years of experience in management consulting (MBB or equivalent strongly preferred), corporate strategy, or business operations
MBA preferred; we welcome both post-MBA and strong undergraduate consulting track records
Strong analytical and problem-solving skills with the ability to interpret data, develop insights, and influence decisions
Financial modeling and business case development capabilities
Experience working in or supporting SaaS technology businesses preferred
Ability to operate in a dynamic, fast-paced environment and work across multiple projects simultaneously
Excellent communication, slide-building, and stakeholder management skills
This is a hybrid role that will be based in San Mateo, CA, and requires an in-office presence three days per week (Tuesday - Thursday).
This role is also eligible for a target bonus.
Bonus/equity may be available. Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.