Head of Sales and Marketing

Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. Fairmont Chicago, Millennium Park Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is a leader in Food & Beverage in the city, with the newly launched partnership with Richard Sandoval Hospitality for our multi-million dollar pan Latin restaurant and tequila bar, Toro. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, including 84 newly renovated rooms and Fairmont Gold Lounge, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including seasonal pop-ups and luxury event space. About the Application Process: This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. Small Market Sales Manager The Sales Manager is responsible for soliciting and managing group business opportunities with a primary focus on programs requiring 100 peak room nights or less within corporate and association market segments. The Sales Manager will support the overall sales strategy through proactive prospecting, account management, client relationship building, and collaboration with hotel operations to ensure successful program execution. Solicit and secure new group business opportunities with a focus on programs utilizing 100 peak room nights or less. Manage assigned market segments and accounts to maximize revenue and repeat business opportunities. Conduct client site inspections, virtual presentations, and outside sales appointments as needed. Build and maintain relationships with local businesses, meeting planners, and organizations. Maintain accurate sales activity, account information, and forecasting within CRM systems. Collaborate with convention services and operations teams to ensure seamless turnover and successful execution of programs. Participate in networking events, industry functions, and community activities to generate new business opportunities. Support departmental sales goals through proactive prospecting and account development. Minimum 1 year of hotel sales, catering, front office, or hospitality experience preferred. Bachelor’s degree in Hospitality Management, Business, Marketing, or related field preferred. Ability to multitask and manage competing priorities in a fast-paced environment. Basic understanding of hotel operations and group sales processes. Proficiency in Microsoft Office Suite. Professional presentation and customer service mindset. Self-motivated with a strong desire to learn and grow within hotel sales. Visa Requirements: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. Diversity & Inclusion All your information will be kept confidential according to EEO guidelines.

Sales Job Type: Permanent Job Schedule: Full-Time