Key Holder role for Psycho Bunny, a premium bold-style clothing brand, based on-site at Great Mall Outlets in Milpitas. You’ll support the Store Manager by driving sales/KPIs, delivering standout customer experience, and overseeing store operations like scheduling, inventory, visual standards, and loss prevention. Standout perk: room to grow in a rapidly expanding brand.
- Room to grow
- Rapidly expanding brand
- Diversity & Inclusion commitment
Key Holder - Great Mall Outlets (on-site)
refined clothing brand turning heads with our premium quality, vibrant style, and unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to redefine bold standards in retail.
Reporting to the Store Manager, the Key Holder strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense They guarantee consistently high customer experience within the Store Build a delighted and loyal customer base through engagement, conversion, and capturing customers' phone numbers and e-mail addresses. * Responsible for assisting with the recruitment, training, development, and and directly responsible for Store(s) Team Member’s level of Product Knowledge and the ability to communicate it to customers. * Accountable for payroll control and service-driven scheduling to maintain a customers. * Analyze customer profiles, buying trends, and competitive information to Manage and monitor Loss Prevention. * Manage and achieve or exceed all Inventory and Shrink goals; manage Physical Inventory. * Directly responsible for the execution and processing of merchandise, both Manage and communicate merchandise opportunities to the store manager. * Ensure execution and maintenance of all Visual Directives and guarantee the visual presentation of the Store always meets or exceeds Psycho Bunny’s working atmosphere for all Store Team Members & customers. * Assist with all other duties as required by the store manager. * You must be able to work a flexible schedule, including nights, weekends, and holidays. * You have strong communication skills and can foster a customer-focused Required: Fluent in Spanish and English
Room to grow in a rapidly expanding brand * Diversity & Inclusion
Psycho Bunny is an Equal Employment Opportunity employer committed to building a political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, federal, state or provincial and local laws and ordinances.