Realtime offers the most flexible cutting-edge Retail Management Solutions that encompass sales, inventory management, frontline employee management and engagement, payments, business intelligence, and digital automation tools for the wireless industry. We support Fortune 500 companies, unify their customer experience, and remove pain points across multiple retail touch points. We are seeking a dynamic and results-oriented Market Manager to join the Realtime Team. Responsibilities include driving sales within an assigned geographic territory, building and maintaining strong customer relationships, and achieving revenue and sales targets. Must have a ‘hunter’ attitude to close deals while maintaining strong, long-lasting customer relationships
~ Candidate needs to be able to travel by plane or car quarterly to remote areas of the territory
~ Assist the Finance Team with agents in collection efforts
~ Display time management and adaptability to market and schedule changes
~ Must have a high level of technical aptitude with PCs, computer hardware, and standard peripheral devices to troubleshoot the issues that arise for retail stores
~ Develop relationships with the owners, managers, and staff
~ Be available, creative, enthusiastic, and helpful
~ Document appropriate information in the Customer Relationship Management system (CRM)
~ Assist the SSM division with Self-Service Machine (SSM) issues
~ Responsible for weekly and monthly reports that track active and inactive Authorized Agent locations, payment volumes, fluctuations, store visit activities, and merchandising.
~ Must fully demonstrate the ability to make every customer feel valued
Minimum of 2 years of job-related experience in outside sales, displaying adequate territory management with a proven positive record of success
~ Preferred background will include specific experience with a wireless carrier or other monthly billed service providers that sell through retail distribution (such as DirecTV, DISH Network, pre-paid long-distance services, etc.)
~ Bi-lingual English/Spanish preferred
~ Quarterly commission payouts based on territory revenue growth and new customer acquisition, in accordance with the company's written commission plan. Our compensation structure considers various geographical markets within the United States. Working within a rapidly growing, game-changing business ~ Remote, flexible working options ~ Health, Dental and Vision Insurance ~ reasonable accommodations will be made for religious, cultural, or medical needs.
We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.